New sim in Huawei p9 . Cannot access LTE Connection

Aaliyah
Contributing Citizen ✪✪

Re: New sim in Huawei p9 . Cannot access LTE Connection

I just want to share. If anyone have problems with their phone not connecting to Unifi/Webe 4G LTE network, despite their area included in Unifi/Webe 4G coverage, and their phone support LTE Band 5 (850Mhz) network, try this solution:

 

For Dual Sim Phone or Multi Sim Phone

1. Go to phone "Setting"

2. Go to "Manage Sim" or "Sim Setting"

3. Click on "Unifi" or "Webe" sim

4. Click on "Prefered Network"

5. Choose "3G" or "2G" 

6. Then change back to "4G LTE" or "LTE"

 

For Single Sim Phone

1. Go to phone "Setting"

2. Go to "Mobile Network"

3. Click on "Prefered Network"

4. Choose "3G" or "2G" 

5. Then change back to "4G LTE" or "LTE"

 

You may need to keep going back and forth between those bands connectivity until your phone recognize Unifi/Webe 4G network.

 

It works for me on the second attempt on my Xiaomi Redmi Note 4. This is probably because the phone or sim is set to connect to 3G network by default. But after doing the above method, my phone is able to receive 4G LTE network with no problems whatsoever. But if you still cannot connect to Unifi/Webe 4G LTE network after your 10th attempt, maybe there is other problems.