cancel
Showing results for 
Search instead for 
Did you mean: 

New webe line cannot download internet setting

SOLVED
Mohammad87
New-in-Town ✪

New webe line cannot download internet setting

Hi,sy

Pakai

Hp 

Asus

Tak

Dpt 

Setting

 

 

 

1 REPLY 1
MeowChan
Contributing Citizen ✪✪

Re: New webe line cannot download internet setting

Answer copy from: ztron
To get APN setting, there's 2 methods

1) Login to Self-Care -> Subscriptions, and click "Request for APN settings". Once you save the SMS, the APN is automatically set.

2) You can set the APN setting manually depending on your phone device model.

Android models:
Settings > More > Mobile networks/Cellular networks > Access point names OR Settings > Mobile networks > Access Point Names.
Click "Edit the Access Point Names" and change the APN to webe.
Leave other fields as-is and Save the new setting. Reboot your phone if necessary.
iOS models:
Settings > Mobile Data > Mobile Data Network OR Settings > Cellular > Cellular Data Network.
Tap the Access Point Name field and change to webe.
Leave other fields as-is and Save the new setting. Reboot your phone if necessary.
If you still have an issue in getting APN setting, please contact LIVE chat team to get help.
https://webe.com.my/support/contact-us