Re: New webe line cannot download internet setting
Answer copy from: ztron To get APN setting, there's 2 methods
1) Login to Self-Care -> Subscriptions, and click "Request for APN settings". Once you save the SMS, the APN is automatically set.
2) You can set the APN setting manually depending on your phone device model.
Android models: Settings > More > Mobile networks/Cellular networks > Access point names OR Settings > Mobile networks > Access Point Names. Click "Edit the Access Point Names" and change the APN to webe. Leave other fields as-is and Save the new setting. Reboot your phone if necessary. iOS models: Settings > Mobile Data > Mobile Data Network OR Settings > Cellular > Cellular Data Network. Tap the Access Point Name field and change to webe. Leave other fields as-is and Save the new setting. Reboot your phone if necessary. If you still have an issue in getting APN setting, please contact LIVE chat team to get help. https://webe.com.my/support/contact-us