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No line/service-Unifi mobile (Emergency call only)

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Syila_851112
New-in-Town ✪

No line/service-Unifi mobile (Emergency call only)

Good evening,im Syila.Just want to asking why my unifi mobile dont have line/service?..only for emergency call since yesterday.Can ur team help me?.

 

Name: Norhasyila Binti Mohamad Noor

Mobile number: 011-59200618

5 REPLIES 5
ctruhassan
New-in-Town ✪

Re: No line/service-Unifi mobile (Emergency call only)

same problem here. Unifi team please response and solve!!

ahkhairi
New-in-Town ✪

Re: No line/service-Unifi mobile (Emergency call only)

Saya punya unifi mobile line pun sama SOS sejak petang tadi...ada masalah ke dgn line unifi.

Hadiazizi
Contributing Citizen ✪

Re: No line/service-Unifi mobile (Emergency call only)

Same, no data and keep showing emergency call only since last night.  Could be a problem with unifi mobile itself.  

remstr
Mayor

Re: No line/service-Unifi mobile (Emergency call only)

Hi there @Hadiazizi @Syila_851112 @ahkhairi @ctruhassan ,

 

If you can read the previous posting in this board, you will notice a pattern.

 

All of you is a prepaid bebas user, all your number is terminated effectively 14th September.

 

Why?

 

Because you failed to verified your IC using the app.

 

Why do that? I dont get any reminder?

 

No, there are reminder sent to you.

 

11th August 2020 , SMS : Registered Contact Number

18th August 2020, SMS : MSISDN

25th August 2020, eDM : Registered Email

 

So what can i do to get back the number?

 

Im afraid there are nothing i can do to help, as this exercise is final and cannot be rolled back.

 

 


Hadiazizi
Contributing Citizen ✪

Re: No line/service-Unifi mobile (Emergency call only)

Bullstar.  I've verified my id couple of times before and yet not any message receive from unifi that say i need to verify it again.