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Pay per use being charged even not answering the call

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Contributing Citizen ✪

Pay per use being charged even not answering the call

Hi 

 

I'm stuck at oversea due to covid-19. I understand there is a charge RM4/min for every call to my phone while I'm roaming. However, the charges still applicable even I didn't pick up the call. I need help here to disable this "feature" as my credit being used up till RM1 as bank marketing keep calling my phone

2 REPLIES 2
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Mayor

Re: Pay per use being charged even not answering the call

Hi there @Simonyong21 ,

 

You can disable the roaming using app (prepaid) or self-care (postpaid)


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Contributing Citizen ✪

Re: Pay per use being charged even not answering the call

thanks remstr! I just disable it now, hope it won't be charging me anymore.. just wondering why even I'm not picking up the call but still changing me.. it is so weird... After disabling the roaming, it means I no longer able to receive any call including important call Smiley Sad