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Poor service to settle problem

JosieYong
Contributing Citizen βœͺ

Poor service to settle problem

Excuse me, my cases already a month still not yet get any answers from Unifi, only get an answer will process 1-3 days,

My payment is 13 Nov 2021, but now problem never settle, want to request refund also can not....😑😑😑

4 REPLIES 4
remstr
Mayor

Re: Poor service to settle problem

Hi @JosieYong ,

 

What case ya? Have you followed up with livechat?


JosieYong
Contributing Citizen βœͺ

Re: Poor service to settle problem

i almost 3 days ask one time, all give me an answer is wait for 1-3 days,  always are same, almost a month get a same answer...

 

remstr
Mayor

Re: Poor service to settle problem

Hi @JosieYong ,

 

Can you at least share with me your report number?


JosieYong
Contributing Citizen βœͺ

Re: Poor service to settle problem

 CAS-211117-125200.