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Postpaid hotspot internet connection

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Contributing Citizen ✪✪

Postpaid hotspot internet connection

I’m using iphone6 and have LTE connection.

 

When i turn on personal hotspot on my phone, other devices are able to connect to my phone. But there will be no internet connection and i haven’t received any error messages yet. Sometimes both my phone and other device would not have any internet connection.

 

Please help me Smiley Sad(

9 REPLIES 9
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Distinguished Citizen ✪

Re: Postpaid hotspot internet connection

have you check your setting phone? maybe you can refer this post

https://community.unifi.com.my/t5/unifi-mobile/Set-Hotspot-on-your-iPhone/m-p/928#M5197

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Contributing Citizen ✪✪

Re: Postpaid hotspot internet connection


@beruangpanda wrote:

have you check your setting phone? maybe you can refer this post

https://community.unifi.com.my/t5/unifi-mobile/Set-Hotspot-on-your-iPhone/m-p/928#M5197


I already did all the steps. I entered “unifi” as for the name for the apn setting, i already restart my phone and i’m able to turn on the personal hotspot feature.

My problem now is the other device that connected to my phone would not get the internet connection. I’ve tried with other devices as well and the outcomes were the same.

Is there any further steps i need to follow to set up the hotspot?

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New-in-Town ✪

Re: Postpaid hotspot internet connection

saya pun sama. keep on getting messages that i dont have add on hotspot passes. padahal plan dah sekali dengan hotspot. plus bukan ada free 999gb ke? why ha?

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Mayor

Re: Postpaid hotspot internet connection

Hi there @nipis56 ,

 

You can follow these steps and let me know the result.


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Mayor

Re: Postpaid hotspot internet connection


@kk5 wrote:

saya pun sama. keep on getting messages that i dont have add on hotspot passes. padahal plan dah sekali dengan hotspot. plus bukan ada free 999gb ke? why ha?


Hai @kk5 ,

 

Itu adalah kerana anda on hotspot bukan dalam network 4G atau LTE. Cuba perhatikan network anda kat atas skrin tu semasa anda on hotspot.


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Contributing Citizen ✪✪

Re: Postpaid hotspot internet connection


@remstr wrote:

Hi there @nipis56 ,

 

You can follow these steps and let me know the result.


Thank you so much! God bless and have a nice day sir!

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New-in-Town ✪✪

Re: Postpaid hotspot internet connection

sangat tidak membantu. 

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New-in-Town ✪✪

Re: Postpaid hotspot internet connection

Thank you sir. This solve my problem. The solution is need to add unifi at hotspot and mobile network row

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New-in-Town ✪✪

Re: Postpaid hotspot internet connection

Kalau network dah 4g tapi tak dpt hotspot still lambat nak buat macmana ya