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Refund on Access Payment

shummaykum
Contributing Citizen ✪

Refund on Access Payment

Hi, have you encounter unable to get refund from access payment for your account? The CS online support line is not available and  I tried many times to connect CS but no reply no answer no action

1 REPLY 1
remstr
Mayor

Re: Refund on Access Payment

Hi there @shummaykum ,

 

You can livechat (https://livechat.tm.com.my/) if its regarding unifi Home, and you can login to self-care (https://mobile.unifi.com.my/explore/contact-us) if its for unifi Mobile postpaid.