SERVICE FAULTY FOR 3 DAYS ALREADY

[Nasyabillah93]

Hi. My name is Fatin Nasyabillah. I would like to know what is the status of my report since thursday last week. My company's number are having a problem right now because we are unable to hear any voices if we have a calls. This matter is really imporatnt for us because we have a lot of customes that want to reach to us regarding our businesses. Please contact me, <removed for privacy> for any references. Thank you. 

Phone number : 03-9021 2255 and 03-9021 22 77 

Faults : Able to hear the phone ringing but unable to hear any voices other than hizzing sounds. 

Company : Surfine hItech Sdn Bhd, Hulu Langat

[remstr]

Hi there @Nasyabillah93 ,

To get a prompt feedback regarding this, you need to check with livechat ya.

livechat.tm.com.my

I can see your report but i cannot do anything else due to limitation of access. Livechat agent would be more than happy to help you.

[IzatFuad]

Already ask via live chat? Usually TM representative should call you for this matter.