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SIM card activation rejected from other telco

tengkureana29
Contributing Citizen ✪

SIM card activation rejected from other telco

Hi, I want to switch 3 lines from maxis to unifi.. using existing number. Unfortunately its rejected coz the current maxis telco using my fathers account /ID.  My father trying to log in unifie mobile using his ID and try to chat in the chat room ,He just wanna check his history and to check is it possible to use i

his ID to activate this 3 new simcard that has been sent.

until now we still have not resolved anything.

2 REPLIES 2
tengkureana29
Contributing Citizen ✪

Re: SIM card activation rejected from other telco

Pls assist me

remstr
Mayor

Re: SIM card activation rejected from other telco

Hi there @tengkureana29 ,

 

Im afraid that only the owner can do the port out/in. If the maxis number was your father's then you need to use his name and info when port out to unifi.

 

You cannot use your name or other peoples name, that is the rule of MNP of any telcos.