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SIM card delivery problem

yapck62
Contributing Citizen ✪

SIM card delivery problem

I just apply MNP to unifi 99 at 59 from 28/11/2019, but until today I havent get the SIM card. More than I also cannot track the shipping detail in care@dashboard. I tried to find the live agent but not body answer my issue via live chat , facebook and email . 

Kindly to help what I  can do ? 

 

Thank you

1 REPLY 1
remstr
Mayor

Re: SIM card delivery problem


@yapck62 wrote:

I just apply MNP to unifi 99 at 59 from 28/11/2019, but until today I havent get the SIM card. More than I also cannot track the shipping detail in care@dashboard. I tried to find the live agent but not body answer my issue via live chat , facebook and email . 

Kindly to help what I  can do ? 

 

Thank you


hi there @yapck62 , yes the livechat are under heavy traffic right now.

 

about the delivery, usually you will get it in a couple of days. Can you please just wait for another day? If still nothing happen then you come back here?