Slow coverage

Slaza95
New-in-Town ✪

Slow coverage

Hi pihak unifi , line saya selalu naik H+ dan bukan 4G dah lebih 1 bulan macam ni area bukit mertajam. Already issued this problem but still the same result from unifi? Please take this matter seriously thanks

2 REPLIES 2
remstr
Mayor

Re: Slow coverage

Hi there @Slaza95 ,

 

Please follow up your report via livechat ya.


anr077
Mayor

Re: Slow coverage

Hai,

 

Dah cuba troubleshoot phone tak? Kalau belum boleh ikot step ni ya

 

1.Restart your mobile phone.

2.Check to ensure you are connected to unifi network.

3.Ensure the Signal Level is good.

4.Wait for 10 minutes and try again.

5.Clear application cache and stop all background apps.

6.Close and re-launch the application.

7.Make sure mobile phone internal space is not full.