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Slow internet surfing

Ady
Contributing Citizen ✪

Slow internet surfing

Slow internet surfing, my location Kertih, Terengganu.

Please give me ur reason

By the way, im using brand.new.phone

3 REPLIES 3
Fazura
Upholding Citizen ✪

Re: Slow internet surfing

Hi Ady,

 

You can try to set the connection to 4G on your iPhone. To do that, please go to Settings > Mobile Data Options > Voice and Data > 4G.

 

Please make sure that the area covered is under 4G. You may check the coverage here https://www.webe.com.my/shop/coverage/?pagetype=3g .

 

You may restart your phone as well and if the issue still persist, please contact webe careline https://www.webe.com.my/explore/contact-us as they will escalate the case to Technical team. Hope this will help you Smiley Happy

Ady
Contributing Citizen ✪

Re: Slow internet surfing

My place doesnt has.4g, pls check our internet reliabilty here
ztron
Retired Sheriff

Re: Slow internet surfing

Hello!

 

Please contact Livechat team to get help. If necessary, they'll escalate the case to the technical team to get this fix. 


https://webe.com.my/support/contact-us