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Switch to Unifi Bebas from other telco

Contributing Citizen ✪

Switch to Unifi Bebas from other telco

Hi,i want to switch to Unifi Bebas from other telco. i downloaded the app, clicked I already have a SIM, and completed all the registration. But, i can't proceed with the following process to activate my SIM. At this time i realised that, should i click I want to get a SIM at the beginning of the process??? If i did really did a mistake at first, what should i do to switch to Unifi bebas? 

when i checked my order history, it show one order with order number, date, total items of 1. total amount is RM0.00. there shows: sim1 is my number which i plan to change telco, with status: processing, your order is ready for collection at your chosen TMpoint. 




Distinguished Citizen ✪

Re: Switch to Unifi Bebas from other telco

i think you need to livechat them and they will check your order status.