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Terminated without breaking T&C

doni
Contributing Citizen ✪

Terminated without breaking T&C

Hey, why my number got terminated without warning. In the faq stated that the line will be active if you make outgoing usage, reload OR purchase any addon. I just reload last August!!

4 REPLIES 4
anr077
Mayor

Re: Terminated without breaking T&C

Hi @doni ,

 

Have you contact livechat team for further checking?

 

remstr
Mayor

Re: Terminated without breaking T&C

Hi there @doni ,

 

Yes, you are right. BUT, what unifi Mobile are doing right now is due to your number was not verified with your IC number.

 

The reminder has been sent to you on 11th (sms), 18th and 25th (email).


doni
Contributing Citizen ✪

Re: Terminated without breaking T&C

So, can i just order new number? cant make new order as "email already registered to id bla3"

remstr
Mayor

Re: Terminated without breaking T&C

Hi there @doni ,

 

Can you screenshot the error and share with us here?