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Tethering on unifi mobile (prepaid)

SOLVED
universe
Contributing Citizen ✪

Tethering on unifi mobile (prepaid)

Hi there, 

 

I managed to get myself a unifi mobile SIM card that comes with the free 20GB LTE data. I understand if this free data cannot be used for tethering. However, I also topped up and bought extra LTE/3G data and noticed I can't tether still.

 

Does anyone know if tethering is completely disallowed regardless of whether the data free or paid? Or do I have to finish up the free data first in order to tether the paid data? Thanks. 

2 REPLIES 2
ztron
Retired Sheriff

Re: Tethering on unifi mobile (prepaid)

The first question mark is are you using 4G phone that support band 5?

And secondly, are you located within the 4G coverage?

You need to ensure that you’re using 4G phone that support band 5 and you’re within 4G coverage to utilise the LTE hotspot, coz if not, no matter how much you wanna top up to use the tethering it still would not work.

universe
Contributing Citizen ✪

Re: Tethering on unifi mobile (prepaid)

Hello there, I do apologise as it turns out to be a random issue caused by my laptop. It works right after I reset my laptop's network settings. As for your questions, yes I'm using a phone that supports Band 5 850mhz and I'm residing in the said coverage. Thanks.