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The Unifi Mobile at my home really bad, sometimes no signal

wazcvk88
New-in-Town ✪

The Unifi Mobile at my home really bad, sometimes no signal

Is it possible to upgrade the line service? Sometimes when I'm at the kitchen or living room. The signal turn into no signal which is very frustrating. Hopefully, Unifi Team can solve this.

1 REPLY 1
remstr
Mayor

Re: The Unifi Mobile at my home really bad, sometimes no signal


@wazcvk88 wrote:

Is it possible to upgrade the line service? Sometimes when I'm at the kitchen or living room. The signal turn into no signal which is very frustrating. Hopefully, Unifi Team can solve this.


HI there @wazcvk88 , this is a common problem for cellular network. It cant penetrate the walls because of the strength of the signal, from the tower to your phone.

 

However, you can test using other phone first, and if its not working then you should livechat (mobile).