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Unifi Air No Internet Access - New Subscriber

ruslanashaari
Contributing Citizen ✪

Unifi Air No Internet Access - New Subscriber

Hi. I just subscribed to unifi air (sim card only). Got the sim card few days ago, plugged into router and phone, got network bar but no internet access at all. 

 

Tried to contact hotline number, they asked to use live chat. Use live chat, they asked for service details id which i didn't have. Contact social media, got no reply. Please help and assist me!