As I have been told by customer service, my Subscrip is RM59 per/month, but this month bill come out is RM139, furthermore my 10GB LTE HOTSPOT, Unifi did CHARGE me ADDITIONAL money. What i have subscrip.. HolY!
Hi there @summerboy999 ,
Yes, your package is RM59. That 139SE is a old name, you dont have to worry.
But, if this is your first bill and you will notice the amount is not RM59. That is becasau of pro-rate charge and you can find it more in this community, we talked a lot about that.
|- (Prorated) : 10/03/2020 - 31/03/2020||98.65||-||ST||98.65|
|unifi Mobile 139 SE (12 months)|
|- (Advance) : 01/04/2020 - 30/04/2020||139.00||-||ST||139.00|
|10GB LTE hotspot|
usually charge like this?