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Unifi Bill System Wreck!

summerboy999
New-in-Town ✪

Unifi Bill System Wreck!

As I have been told by customer service, my Subscrip is RM59 per/month, but this month bill come out is RM139, furthermore my 10GB LTE HOTSPOT, Unifi did CHARGE me ADDITIONAL money. What i have subscrip.. HolY! 

Tags (2)
3 REPLIES 3
remstr
Mayor

Re: Unifi Bill System Wreck!

Hi there @summerboy999 ,

 

Yes, your package is RM59. That 139SE is a old name, you dont have to worry.

But, if this is your first bill and you will notice the amount is not RM59. That is becasau of pro-rate charge and you can find it more in this community, we talked a lot about that.


summerboy999
New-in-Town ✪

Re: Unifi Bill System Wreck!

- (Prorated) : 10/03/2020 - 31/03/202098.65-ST98.65
unifi Mobile 139 SE (12 months)
- (Advance) : 01/04/2020 - 30/04/2020139.00-ST139.00
10GB LTE hotspot

 

usually charge like this? 

remstr
Mayor

Re: Unifi Bill System Wreck!

HI there @summerboy999 ,

 

If you want to disclose your bills then do it in full.

So that we dont missed any particulars & avoid confusion.