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Unifi Mobile Deactivate although got activity (eg perform data usage)

alexchua
Contributing Citizen ✪

Unifi Mobile Deactivate although got activity (eg perform data usage)

Hi,

My account got deactivated although i got use data for browsing. Can advise how to activate back or what happened backend that accidentally deactivated/terminate my prepaid account 01110135138?

 

Thanks

3 REPLIES 3
alexchua
Contributing Citizen ✪

Unifi Mobile Deactivate although got activity (eg perform data usage)

 

Hi,

My account got deactivated although i got use data for browsing (last 3 months and or last month). Can advise how to activate back or what happened backend that accidentally deactivated/terminate my prepaid account 01110135138?

Thanks

remstr
Mayor

Re: Unifi Mobile Deactivate although got activity (eg perform data usage)

Hi @alexchua ,

 

From initial checking, your BEBAS are not deactivated or anything. Its active.

 


alexchua
Contributing Citizen ✪

Re: Unifi Mobile Deactivate although got activity (eg perform data usage)

Hi my number 0111013 5138 for suspended. Appreciate if you can kindly assist.

Thanks loads!