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Why my bill still run even i have terminated unifi mobile?

nrayunimysrh
Contributing Citizen ✪

Why my bill still run even i have terminated unifi mobile?

 
3 REPLIES 3
remstr
Mayor

Re: Why my bill still run even i have terminated unifi mobile?

Hi there @nrayunimysrh ,

 

If you already paid your final bill then you can ignore any future billing.

 


Aidil_5231s
Contributing Citizen ✪

Re: Why my bill still run even i have terminated unifi mobile?

Are you sure? I already terminated my unifi mobile 2 months ago but the bill is still increasing monthly. Lol they already sent a notice of demand to my gmail. Slow services and useless. 

remstr
Mayor

Re: Why my bill still run even i have terminated unifi mobile?

Hi @Aidil_5231s ,

 

Then it means your termination was not completed. You can check it out again, and compare with the final bill that you had paid. You can visit TMpoint to sort it out.