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weixin0627
Contributing Citizen ✪

cancel my subscription

Hi I would like to ask that my friend is paying for the front payment which is RM100++
after that she would like to cancel it due to some issue
can be the front payment be return??
or cant get back already???
cuz she will be going oversea for some time (the decision made is suddenly)
Please reply as soon as possible.
cuz we try to call your number it state invalid number
we call the webe digital the customer service is bad

thanks

1 REPLY 1
ztron
Retired Sheriff

Re: cancel my subscription

Which number did you both call btw? Careline number is 011 1000 1000. Alternatively, try chat with the livechat team and check with them...it's easier.
https://webe.com.my/support/contact-us

 

2ndly, she better check with careline to see if the upfront payment can be refunded or not.