cancel
Showing results for 
Search instead for 
Did you mean: 

hi my line got suspended due to inactive what should i do to recover it

AndyFong10
Contributing Citizen ✪

hi my line got suspended due to inactive what should i do to recover it

My line got terminated over 10 days what should i do to recovery it 

3 REPLIES 3
remstr
Mayor

Re: hi my line got suspended due to inactive what should i do to recover it

Hi there @AndyFong10 ,

 

Im afraid you cannot do anything once the number is terminated. They already sent you a reminder for that, long before they terminate the number.


Nana11
Contributing Citizen ✪

Re: hi my line got suspended due to inactive what should i do to recover it

@remstr May i know, usually how long the notification will be send to customer before terminate the number? Using apps notification or SMS and how many times they’ll notify the customer before terminate the number?

remstr
Mayor

Re: hi my line got suspended due to inactive what should i do to recover it

Hi @Nana11 ,

 

They will send SMS reminder for that number. I dont think there will be in app reminder or email.