i can send but cannot receive SMS

[loqman89]

im using Asus zenfone Max Pro M1 and my phone had dual sim, im able to use maxis line without any issue but with unifi i cannot receive any mesej and call. if i put unifi sim into my iphone i can use data but i cannot using hotspot at all, other problem also not solve, i still cannot receive call and also mesej,

thinking to change back to celcom

[TokAdi]

Hi @loqman89 ,

Stay Cool! Are using unifi mobile bebas (prepaid) or postpaid?

[Lagoonasupa · Accepted solution]

Since it's dual sim, probably there's something to do with the setting in the phone itself.

From my understanding, usually one of the slot are the only one can use as a data. In setting perspective, need to determine which slot that can actually be turned on to connect to data, and then to hotspot.