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mobile@unifi android app first time login

din66h
Contributing Citizen ✪

mobile@unifi android app first time login

helo

i have been trying to do first time login using the app since 24 Jan 2018.

everytime i send request, the app just prompt SMS has been sent . but i never received any verification code.  No SMS received

so to date, i can't top up with any add ons

 

appreciate help

tq

11 REPLIES 11
ztron
Retired Sheriff

Re: mobile@unifi android app first time login

Do chat with Livechat team to get assistance

 

https://webe.com.my/support/contact-us

 

 

Dekron
New-in-Town ✪

Re: mobile@unifi android app first time login

I have the same problem too
Raymondwoon
New-in-Town ✪

Re: mobile@unifi android app first time login

Why the mobie@unifi app first time login no send to code number for my phone 

Legolas
Upholding Citizen ✪✪

Re: mobile@unifi android app first time login

Maybe due to high traffic-many users want to subscribe. Just try again from time to time

leonlee
Contributing Citizen ✪

Re: mobile@unifi android app first time login

sms to fren 1st then u can received verification after login 1st time 

teamresult
Contributing Citizen ✪

Re: mobile@unifi android app first time login

I tried to send sms to friend first and then try first time login again still not received sms. Smiley Sad

ztron
Retired Sheriff

Re: mobile@unifi android app first time login

Do chat with Livechat team to get assistance

https://mobile.unifi.com.my/explore/contact-us

 

 

dondon287
New-in-Town ✪

Re: mobile@unifi android app first time login

How to do live chat? It says i don't have a subsciption

ztron
Retired Sheriff

Re: mobile@unifi android app first time login

@dondon287, you'll need to login to selfcare first before you can chat with livechat first. Clicking directly on livechat without signing in will lead to that 'don't have subscription' error message.

So, login first to selfcare first ya.