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"This is awkward. Please try again" First time login.

amjid
Contributing Citizen ✪✪

"This is awkward. Please try again" First time login.

So I just got my unifi sim, I went through the process of activiating sim. But now its asking me to do first time login. When I do that, I get this error message: "This is awkward. Please try again".


What I have tried to solve this issue:
1. Deleted app cashe and data. (Still same error.)
2. Reinstalled app. (Still same error.)

If anyone knows how to fix this, please help.
Thank you

5 REPLIES 5
remstr
Mayor

Re: "This is awkward. Please try again" First time login.

Hi there @amjid ,

 

The steps that you did is the right one. May i know the updates for today?


amjid
Contributing Citizen ✪✪

Re: "This is awkward. Please try again" First time login.

Still experiencing the same error, 

I tried reinstalling today do but still getting same error.

 

Any idea what should I do?

remstr
Mayor

Re: "This is awkward. Please try again" First time login.

Hi @amjid ,

 

So your number was not activated yet?


amjid
Contributing Citizen ✪✪

Re: "This is awkward. Please try again" First time login.

Yes this was a new sim, before activating sim. I registered a new unifi account and then followed all the steps.
I chose a number from the given list in the app, and then it made me scan the barcode on the sim package.
In the activate sim section, beside my number( from unifi). its written (Done) in green.

The problem is with first login, and sim itself not reciving signals right now either.

remstr
Mayor

Re: "This is awkward. Please try again" First time login.

I see @amjid .

 

No worries, i can help you check with tech team. Please check your inbox ya.