too hassle to communicate with unifi

oranggasar98
New-in-Town ✪

too hassle to communicate with unifi

i tried to contact them at facebook, twitter and even calling them. but still got no answer. i need to pay for something that i didn't do. reporting to google because i've been hacked and they need the correlation id. tried to call unifi but my account have been barred. fckit. my life is disaster rn. fml

3 REPLIES 3
anr077
Mayor

Re: too hassle to communicate with unifi

Hi there,

 

You can livechat also. Refer to this link ya >> https://unifi.com.my/support/contact-us 

 

mtar99
Sheriff

Re: too hassle to communicate with unifi

Hi @oranggasar98 

Maybe you can check transaction in your Google play subscription history

Frechette
Upholding Citizen ✪✪✪

Re: too hassle to communicate with unifi

@oranggasar98 if you want to check on the details of purchase. At your phone (with unifi SIM in it) to check on the device purchase history:

  1. On your mobile device, open the Play Store .
  2. At the top right, tap your profile icon.
  3. Tap Payments & subscriptions. Budget & history.
  4. Tap Purchase history. 

And to check on the purchase made (need to login the google email used):

1. Go to pay.google.com.
2. Find and tap the Activity tab.
3. Select an order to see your receipt.
4. Locate the TRANSACTION ID row at the bottom of the Transaction details menu of your purchase.

 

Please beware, if the one using your mobile a friend/child and the purchase was made for games, if request refund their game ID will be ban. Did that and felt satisfied. 

 

Good luck. Stay safe Smiley Happy