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unable to view bill and statement

Mashud
Contributing Citizen ✪✪

unable to view bill and statement

I have registered with you for the past 1 year but till now i still can't view my bill statement thru online. Pls check and help me as i need the bill for claim.

9 REPLIES 9
marcello07
Upholding Citizen ✪✪✪

Re: unable to view bill and statement

What error occured? You should be able to view your bill in Selfcare. If there's any error, do contact live chat team for assistance https://www.webe.com.my/explore/contact-us

#Letsputasmileonthatface
Mashud
Contributing Citizen ✪✪

Re: unable to view bill and statement

Error message "Oops, looks like you haven't subcribed to anything yet"

MaryJane
Contributing Citizen ✪✪✪

Re: unable to view bill and statement

Please forward the screenshot of the error to our Live Chat team. Here's the link to contact them; https://www.webe.com.my/explore/contact-us

Mashud
Contributing Citizen ✪✪

Re: unable to view bill and statement

I already forwarded the screen short to you. Till now no solution yet. I need somebody to call me at <Removed for Privacy> urgently. Otherwise I will terminate your service. Tq

Legolas
Upholding Citizen ✪✪

Re: unable to view bill and statement

@Mashud Bos, just login ur Selfcare and contact live chat team. Ask them to check on the issue. Easy.

sazize
Contributing Citizen ✪

Re: unable to view bill and statement

unable to view my bills.
ztron
Retired Sheriff

Re: unable to view bill and statement

@sazize,

Try clear cache/delete browsing history.
If still can't contact livechat team or alternatively fill in details via online support form.

vivnyn11
New-in-Town ✪

Re: unable to view bill and statement

I'M UNABLE TO VIEW MY BILL STATEMENT. MY PHONE WAS BARRED , WITHOUT GIVING ME A BILL STATEMENT.  I TRIED GOING TO https://mobile.unifi.com.my/home/whats-new, CAN'T SEEM TO GET THROUGH.   YOU SHOULD SIMPLIFY.  ALSO TRIED GOING TO  https://www.webe.com.my/explore/contact-us , AND STILL CAN'T SEEM TO GET THROUGH.  NOT SURE WHAT TO ... "Oops, looks like you haven't subscribed to anything yet".  WHAT THE HELL?

 

Tags (1)
Lagoonasupa
Distinguished Citizen ✪

Re: unable to view bill and statement

@vivnyn11,

usually with such error message, you probably just need to clear cache and delete browsing history and try again.

The link you got is already expired, it's no longer webe.com.my, of course you would get such error message...

You ought to try out their social media via fb @weareunifi or twitter @helpmeunifi