unifi #BEBAS prepaid Suspended? - Please Read!

[dinieallyah]

I tried to verify my profile but the scan cannot detect my IC. Can someone asist me because I had email Unifi but still no actual action. My acc will be terminate by today. Please someone help me

[Jacklyn888]

Hi how to reactivate my account? I have varified my account but my number is still suspended.

[Jacklyn888]

Hi Sir, may I know whether your account is reactivated? How to resolve that? I face the same problem..

[AmriGapar]

I have been suspended due to technical error because of their apps. This is unfare to me because i have tried scanning my MY-ID several times up until i fed up. Their apps is nothing but rubbish. Live-chat is just a "wayang" to say that they can serve us but no one is there. I have call unifi but they said that unifi mobile only can use live-chat, cannot call call. Believe me this is the worst customer service i have seen. 

[Nandi]

Hello 

I am unable to verify my profile, the mobile app doesn't scan my passport. I have tried to logout, reinstall the app and even visited the nearest TM point but they are unable to solve as well. It's not like I don't want to verify but the Unifi mobile app doesn't scan the passport. Is there any other way to help me verify my profile.

[Ryzerkun]

I need your help , my number has been suspended , i tried to contact with live chat but no respond.. i already verified my id via mobile unifi app. but still two way block , already contacted socialmedia but same result.. plz contact me via email.. denielrazore1002@gmail.com

[hazwan617]

have completed all the process. but still no reply or update from unifi. my number still terminated. the chat live is very busy and still cant get through it.

[Wawakrdr]

Hi i guess my acc have been suspended and i did try to use the live chat to report about my problem, but still i didnt manage to do so

[matat21]

If forgot to verify and get suspended... How to reactivate again?

[ShazwanAfiq]

Me to have same problem. Can you check for me? Already done the process but still got terminated