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why cant I use mobile unifi?

HafizBakhri
New-in-Town ✪

why cant I use mobile unifi?

I have insert mobile unifi sim card, but why I cant use it?

3 REPLIES 3
ztron
Retired Sheriff

Re: why cant I use mobile unifi?

Have u check if u have set apn setting yet? And secondly check that your account is already active. If need further help, chat with livechat team

nazifah82
New-in-Town ✪

Re: why cant I use mobile unifi?

hi ya i cant activate the internet.and what is the meaning of DMP

ztron
Retired Sheriff

Re: why cant I use mobile unifi?

@nazifah82,

Check this out
https://community.unifi.com.my/t5/network-issues/I-m-not-able-to-connect-to-unifi-network/ta-p/8749

DMP number should be on your simcard when you first register and receive your simcard. If unsure, you can chat with livechat team on this.