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Moderm spoil chargers

Contributing Citizen ✪

Moderm spoil chargers

My moderm is spoil n can't make call or c the TV. I call customer service ask for new one and there told me once technical come to my house check, either what problem is will surcharge rm50 1st.if moderm problem will change a new for me but also charge rm50.

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Sheriff

Re: Moderm spoil chargers


@Stevechan83 wrote:

My moderm is spoil n can't make call or c the TV. I call customer service ask for new one and there told me once technical come to my house check, either what problem is will surcharge rm50 1st.if moderm problem will change a new for me but also charge rm50.


Hi there @Stevechan83 ,

 

That is the on site support charge RM53. Do not worry, if the faulty due to TM then there will be no charge.

The technician need to check it first.