TECHNICIAN HAS REMARKED ( CLOSED ) FOR MY CASE WITHOUT COMING TO DO ANY CHECKING AND THE PROBLEM STILL DID'NT SOLVE YET!
IF IM WRONG,
( GIVE ME A PROOF IF TECHNICIAN HAS ALREADY COME )
Have you refer to unifi to check further on your case status?
You may contact unifi back and check on the report/restoration update by the technical team. May ask them to check back the issue if the issue still persist.
Can contact them via any channel listed at https://home.unifi.com.my/support/contact-us portal.