connection problem,wifi secured,unable to connect

Rajantannimalai
Contributing Citizen ✪

connection problem,wifi secured,unable to connect

 
3 REPLIES 3
remstr
Mayor

Re: connection problem,wifi secured,unable to connect

Hi @Rajantannimalai ,

 

Can you please contact livechat to open a technical report first?

 

Cara untuk livechat/How to livechat


harvin1
Contributing Citizen ✪

Re: connection problem,wifi secured,unable to connect

The report will never be created. I;ve been trying to get livechat to connect me to unifi Air support since last Thursday, either no one picks up after the session is transferred, or it;s not transferred at all... Unifi air support is 0

Japehenry
Contributing Citizen ✪

Re: connection problem,wifi secured,unable to connect

Agreed.. I got myself in the same situation.. After a few days waiting patiently in long queue,finally got my turn this morning.. But nobody reply at the other end even after transfer.. Your customer service is SUCK.. This is my day 5 without using internet since the first day i received my Unifi air.. I'm so disappointed..