unifi not working from day installation

adzri
Contributing Citizen ✪

unifi not working from day installation

Hi , I just installed unifi on 28.2.2022. Since day one my unifi keep on disconnect every 5-10 minutes. Problem getting worse as after three day installation, my unifi is totally not working. Technician came but cannot fixed the problem.  Please can Tm send someone that can solve this problem.

2 REPLIES 2
eqar16_
Sheriff

Re: unifi not working from day installation

Hi, @adzri. You can try self troubleshooting at this link Self Troubleshooting Tool (unifi.com.my). If still persist. you may contact unifi team to check at Contact Us | unifiSmiley Happy

Kasmaini
Distinguished Citizen ✪✪✪

Re: unifi not working from day installation

May I Know which current plan did you use and also what type of Router Model did TM supply to you?