- unifi Community
- :
- About Lagoonasupa
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
About Lagoonasupa
since
08-02-2017
17-09-2019
Lagoonasupa
Distinguished Citizen ✪
430
Posts
176
Kudos
85
Solutions
19-11-2018
10:24 AM
2 Kudos
biasanya kalau rauter tu untuk home connection je, maksudnye unifi home kerana guna modem dan router... webe unifi takda rauter. Yang ada hotspot je.
... View more
19-11-2018
10:23 AM
3 Kudos
boleh cuba troubleshooting ni https://community.unifi.com.my/t5/network-issues/My-internet-is-very-slow/ta-p/8747
... View more
19-11-2018
12:25 AM
1 Kudo
@EmilyToo, Hi! If you have already request for porting over from celcom to unifi mobile (webe) and request for resubmission, please contact livechat team to get it done.
... View more
17-11-2018
07:11 PM
1 Kudo
You have to contact livechat team to do resubmission for you first. Once that done, be prepare to receive their sms from time to time
... View more
16-11-2018
11:01 AM
Actually you can still use imessage and facetime, just need to use your apple ID instead of your contact number as till to-date unifi mobile is still not listed in Apple.
... View more
16-11-2018
10:57 AM
1 Kudo
You probably need to fill in Online Support Form to get the team's assistance on this.
... View more
16-11-2018
10:41 AM
2 Kudos
don't la stress..maybe first time guna tak biasa...step by step tu senang je...
... View more
15-11-2018
05:14 PM
1 Kudo
senang je. mesti kat 4G coverage, phone setting tu kenalah 4G network ya. Kalau dalam hp setting set to 3G, u kat dalam 4G coverage pun tak guna juga.
... View more
15-11-2018
09:25 AM
1 Kudo
i don't think it's just on Note 9. it's across to all phone that support VoLTE . But as far as I know, VoLTE is yet to introduce in unifi mobile.
... View more
13-11-2018
05:46 PM
1 Kudo
i remember reading somewhere in the terms of use for postpaid when comes to making calls is that it'll cut off automatically and you have to redial again. ..basically, it's due to terms of use.
... View more
13-11-2018
10:45 AM
1 Kudo
that SMS is more of a welcome message with informative of charges. I think there should be another message that says your data roaming starts now. Just be sure that you're connected to Bharti/Airtel and Vodafone. For more info about Roaming, you can also view here. https://unifi.com.my/personal/mobile/roaming
... View more
12-11-2018
03:56 PM
couldn't agree more.
... View more
12-11-2018
09:00 AM
You will get this SMS because you are probably located out of 4G coverage when you attempt to use your LTE 10GB hotspot. Just make sure you are within 4G coverage, and your phone has already been set to 4G network.
... View more
12-11-2018
08:57 AM
if you have already make payment while your line is still suspended, it should activate by now. If still not, you probably want to contact the livechat team and check with them on your line status. Although give it some time, as the crucial part is to have your payment reflect in the system first before reactivation will be done automatically.
... View more
12-11-2018
08:54 AM
better check with livechat team on this coz they have the system and more capable to check on the status for you
... View more
12-11-2018
08:53 AM
please contact livechat team yo..they need to check from their system.
... View more
12-11-2018
08:52 AM
i guess there should have instruction on how to view your statement if you got it from email. You can also view your bill by login to selfcare website then click on Charges.
... View more
09-11-2018
02:35 PM
1 Kudo
i encounter this article and i think you should check this out https://community.unifi.com.my/t5/network-issues/I-m-not-able-to-connect-to-unifi-network/ta-p/8749
... View more
09-11-2018
02:34 PM
just need to make sure to clear cache/delete browsing history. sometimes too much of the cache in your device both pc and your phone can make life a bit harder to login to selfcare.
... View more
09-11-2018
02:33 PM
hello! can you be more specific what do you mean by new sim card detective? Btw, to find out more about your account related queries, best to speak with livechat team and check with them on you account status as they are in better position to check in their system.
... View more
09-11-2018
02:31 PM
best way to find out is check with livechat team on this. they will be in best position to find out your details in their system.
... View more
09-11-2018
02:31 PM
i went to livechat ok je...cuba lagi? try clear cache/delete browsing history dulu, then try again.
... View more
- « Previous
- Next »
Latest Tags
No tags yet
