- unifi Community
- :
- About Lagoonasupa
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
About Lagoonasupa
since
08-02-2017
17-09-2019
Lagoonasupa
Distinguished Citizen ✪
430
Posts
175
Kudos
85
Solutions
29-11-2018
03:27 PM
If you are unifi mobile user, you don't have to add. You just need to make sure that you are located within 4G coverage, using 4G phone that support band 5, phone network setting set as 4G network and your hotspot quota is still available. https://community.unifi.com.my/t5/Mobile/FAQ-on-10GB-LTE-Mobile-WiFi/m-p/3277#M2058
... View more
29-11-2018
03:25 PM
1 Kudo
2-3mbps is consider not too bad compare if it's 1mbps or less. Anyway, if you think there's abnormality with the speed connection, try this troubleshooting and see if it works https://community.unifi.com.my/t5/network-issues/My-internet-is-very-slow/ta-p/8747
... View more
29-11-2018
03:24 PM
1 Kudo
@norliana87, You can login to selfcare website by visit this link https://mobile.unifi.com.my/customer/starthere
... View more
29-11-2018
03:23 PM
no sst only applicable to prepaid ..not for postpaid
... View more
29-11-2018
03:22 PM
you can try this troubleshoot and see if it works https://community.unifi.com.my/t5/network-issues/I-m-not-able-to-connect-to-unifi-network/ta-p/8749
... View more
27-11-2018
09:03 AM
1 Kudo
Best to contact livechat team and highlight this issue to them. They will need to escalate the case to the relevant to have this check and conduct further investigation.
... View more
25-11-2018
01:42 AM
1 Kudo
boleh cuba troubleshooting ni tak? https://community.unifi.com.my/t5/network-issues/My-internet-is-very-slow/ta-p/8747
... View more
25-11-2018
01:40 AM
1 Kudo
there's no CLIR or private number service for unifi mobile
... View more
23-11-2018
02:28 PM
2 Kudos
@Tareq1, Better check with livechat team, coz they have the system to check the system. This is public forum and no one able to check for you here.
... View more
23-11-2018
02:27 PM
1 Kudo
kalau nak guna LTE hotspot 4G, kenalah berada dalam 4G, hp setting untuk network mesti set ke 4G network. Pastikan quota hotspot masih ada dan APN setting tu dah set keh unifi. HP tu mesti lah yang support band 5 model tau. Kalau semua atas ni dah buat tapi masih tak dapat hotspot, kenalah bersembang dengan livechat dan minta tolong dari mereka.
... View more
21-11-2018
01:08 PM
1 Kudo
I not sure what sort of everything needs to be done at TMPoint that you're referring to. If it's account related and billing enquiries you can actually chat with the livechat team from the selfcare website or even from your mobile app. However, things like a request for new SIM card replacement for an example, if you opt to pick up the SIM card physically, then yes you will then have to go to nearest TMpoint and get it done.
... View more
21-11-2018
01:05 PM
1 Kudo
bedasarkan info yang @mazni94 baru bagi, rasanya anda merujuk kepada process 'pemindahan milik'. Process begini tidak dapat dilakukan dalam unifi mobile.
... View more
21-11-2018
12:42 PM
1 Kudo
ni untuk bebasplan keh? better check with livechat team on the status first.
... View more
19-11-2018
10:24 AM
2 Kudos
biasanya kalau rauter tu untuk home connection je, maksudnye unifi home kerana guna modem dan router... webe unifi takda rauter. Yang ada hotspot je.
... View more
19-11-2018
10:23 AM
3 Kudos
boleh cuba troubleshooting ni https://community.unifi.com.my/t5/network-issues/My-internet-is-very-slow/ta-p/8747
... View more
19-11-2018
12:25 AM
1 Kudo
@EmilyToo, Hi! If you have already request for porting over from celcom to unifi mobile (webe) and request for resubmission, please contact livechat team to get it done.
... View more
17-11-2018
07:11 PM
1 Kudo
You have to contact livechat team to do resubmission for you first. Once that done, be prepare to receive their sms from time to time
... View more
16-11-2018
11:01 AM
Actually you can still use imessage and facetime, just need to use your apple ID instead of your contact number as till to-date unifi mobile is still not listed in Apple.
... View more
16-11-2018
10:57 AM
1 Kudo
You probably need to fill in Online Support Form to get the team's assistance on this.
... View more
16-11-2018
10:41 AM
2 Kudos
don't la stress..maybe first time guna tak biasa...step by step tu senang je...
... View more
15-11-2018
05:14 PM
1 Kudo
senang je. mesti kat 4G coverage, phone setting tu kenalah 4G network ya. Kalau dalam hp setting set to 3G, u kat dalam 4G coverage pun tak guna juga.
... View more
15-11-2018
09:29 AM
2 Kudos
@sunnyang8551 Don't lah publish your personal detail. If you need to seek assistance with your account related or billing enquiry, chat with livechat lah.
... View more
Latest Tags
No tags yet
