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About Aut0pHyLaXiS
since
16-02-2017
24-01-2022
Aut0pHyLaXiS
Upholding Citizen ✪✪
157
Posts
19
Kudos
4
Solutions
08-02-2018
10:41 AM
Sila hubungi Live Chat untuk tamatkan kad webe anda https://www.webe.com.my/explore/contact-us
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08-02-2018
10:39 AM
You better refer to Live Chat to find out on the reason why your line is suspended. They will be able to advise you better. https://www.webe.com.my/explore/contact-us
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24-01-2018
12:03 PM
Are you referring to webebroadband or webemobile hotspot? You should ensure that the wifi is turned on and search the wifi name on your device. Upon clicking on the wifi name, you'll need to enter the wifi password before you get connected to the wifi.
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24-01-2018
11:53 AM
They have gone digital and no longer have call centre for you to call. You may contact them via Live Chat or drop them an Online Support Form. https://www.webe.com.my/explore/contact-us
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24-01-2018
11:49 AM
Hi @Mahdevi, Do you mean you want to request for a new SIM card to replace an old SIM card? You may do so by going to any TM Point to do that :)
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24-01-2018
11:31 AM
Hi @Yuni, You can't view your bill from your email, selfcare or webe app?
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16-01-2018
02:40 PM
1 Kudo
From what I know, webe broadband do not support CCTV feature.
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16-01-2018
10:46 AM
You may want to check directly with Live Chat on this. https://www.webe.com.my/explore/contact-us
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15-01-2018
01:18 PM
Boleh cuba langkah-langkah ini dahulu https://webe.com.my/explore/knowledge-base/webemobile/detail/my-internet-is-very-slow Jika gagal, boleh ajukan complaint melalui Live Chat untuk semakan selanjutnya. https://www.webe.com.my/explore/contact-us
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15-01-2018
01:13 PM
@Anisillani Untuk 10GB LTE hotspot percuma, it perlu sambung kepada rangkaian 4G/LTE webe. Tetapi kalau tidak dapat sambung pada rangkaian 4G/LTE, perlu beli pass hotspot melalui selfcare (https://www.webe.com.my/selfcare/subscriptions) untuk menggunakan hotspot
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15-01-2018
01:10 PM
Cuba rujuk dokumen ni untuk sambungkan aktifkan hotspot https://www.webe.com.my/plan/addon/webemobile_howto_hotspot.pdf Jika tak dapat online, cuba cara yang dinyatakan di sini. https://webe.com.my/explore/knowledge-base/webemobile/detail/i-cannot-browse-internet Kalau masih tidak boleh, boleh cuba contact Live Chat untuk bantuan https://webe.com.my/explore/contact-us
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12-01-2018
07:36 PM
Try checking with Live Chat team on this matter https://www.webe.com.my/explore/contact-us
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12-01-2018
07:34 PM
Boleh hubungi Live Chat untuk bantuan selanjutnya https://www.webe.com.my/explore/contact-us
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12-01-2018
07:33 PM
Mungkin duit masih belum masuk dalam sistem mereka. Boleh cuba lagi nanti. Kalau tiada juga, boleh hubungi Live Chat atau pergi ke centre mereka https://www.webe.com.my/explore/contact-us
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12-01-2018
07:32 PM
What do you mean by your account cannot get online? Maybe can try to walk in to their centre to help troubleshoot https://www.webe.com.my/explore/contact-us
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12-01-2018
07:28 PM
Are there any error message when you try to access the internet? What device are you using?
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12-01-2018
07:23 PM
You may check with Live Chat team on this matter https://www.webe.com.my/explore/contact-us
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12-01-2018
07:22 PM
Try checking with Live Chat on this matter https://www.webe.com.my/explore/contact-us
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12-01-2018
07:20 PM
You may refer to this link on how to pay your bills: https://explore.webe.com.my/t5/Tips-Guides/how-to-pay-bill/m-p/1152#M31 And this link on how to make payment via Jompay: https://explore.webe.com.my/t5/Tips-Guides/How-to-make-payment-with-JomPAY/m-p/2251#M50 You can find your webe account number in your bill, from the e-mail that was sent to you or in your self-care
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12-01-2018
07:17 PM
Perhaps you can check with Live Chat team on this matter https://www.webe.com.my/explore/contact-us
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12-01-2018
07:15 PM
Perhaps you can register your interest via this link https://www.webe.com.my/shop/coverage/?pagetype=3g Hopefully with more people registering, they will know there are many people in your area that are interested and they will speed-up the upgrade :)
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12-01-2018
07:13 PM
Do contact Live Chat for further assistance on this matter https://www.webe.com.my/explore/contact-us
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12-01-2018
07:10 PM
What kinda problem are you facing with your whatsapp? Maybe you need to check with whatsapp's help and support team :)
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