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About Frechette
since
11-09-2017
21-03-2019
Frechette
Upholding Citizen ✪✪
120
Posts
73
Kudos
16
Solutions
21-03-2019
10:39 AM
2 Kudos
You can go towards https://mobile.unifi.com.my/selfcare/charges and there should be "View/Print" next to your bill charges amount. Click on it and there will be a notification of "Kindly ensure your popup blocker is disabled for our site." PS: If you did not make payment via AutoPay, the other "View/Print" function will be your official payment receipt. Good luck :)
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21-03-2019
10:34 AM
2 Kudos
You might want to check on the coverage or even the device capabilities :)
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06-03-2018
01:20 PM
Cuba buat semakan dengan careline dekat https://mobile.unifi.com.my/explore/contact-us. Tapi kalau dalam rumah slow, keluar je terus ok.. mungkin ada benda yang menghalang signal... :)
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06-03-2018
01:17 PM
Well.... You might want to contact their careline at https://mobile.unifi.com.my/explore/contact-us. They can check on your subline status etc. Good luck :)
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06-03-2018
01:15 PM
Sebelum ini diberitahu, tiada lagi service private number. Tapi kalau nk cuba juga https://mobile.unifi.com.my/explore/contact-us :)
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06-03-2018
01:14 PM
Might want to check with their careline https://mobile.unifi.com.my/explore/contact-us. Might have a solution for your issue.. Good Luck :)
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06-03-2018
01:13 PM
Well, just like other telco they start from the bottom and RISE!!! to the top :) You might want to check with their careline at https://mobile.unifi.com.my/explore/contact-us . They might have the solution :) Awesome careline with 24 hours service so far (LiveChat)
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06-03-2018
01:10 PM
Hmm.. Sorry to know that.. but I don't think this site can assist you on your P1 account issue. However you might want to check: 1. Their LiveChat http://www.p1.com.my/customercare/ (Bottom right) 2. Their online support form http://www.p1.com.my/customercare/form/ 3. Careline - I was told just like webe/unifi they went digitalize... so no more careline (edit: Contact centre to call) Well hope your issue will be solved. Good Luck :)
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06-03-2018
04:29 PM
1 Kudo
Untuk NAT ni, dari apa yang dijumpai: "When you tether via any mobile device, the Playstation will automatically change your NAT to NAT Type 3, which means that access is restricted. You have access to the internet but you'll be unable to download/upload any data. I'd recommend trying to change you DNS to Google DNS (8.8.8.8/8.8.4.4). You can do this by following these steps: Go to Settings. Go to Network. Go to Set Up Internet Connection. Select Wi-Fi/LAN depending on what you use to connect. Select Custom. IP Address Settings = Automatic. DHCP Host Name = Do Not Specify. DNS Settings = Manual. Primary DNS: 8.8.8.8. Secondary DNS: 8.8.4.4. Let me know how you get on." - Vodafone Community Boleh cuba, kalau x bleh jugak contact careline https://mobile.unifi.com.my/explore/contact-us. Selamat Mencuba :)
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06-03-2018
04:26 PM
Sad knowing you are facing those issue. However, to get unifi mobile to check on the issue, you might want to contact their livechat at https://mobile.unifi.com.my/explore/contact-us Good luck :)
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06-03-2018
04:23 PM
Memandangkan webe dah beralih ke unifi, bil melalui self-care boleh dapat dekat sini https://mobile.unifi.com.my/selfcare/charges . Tekan view/print nanti kluar pop up(allowkan)... kalau xleh contact careline https://mobile.unifi.com.my/explore/contact-us Selamat mencuba :)
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06-03-2018
04:22 PM
Reset emel? Kalau x boleh nk buat melalui self-care, kena contact careline dekat https://mobile.unifi.com.my/explore/contact-us :) (Siap2 dengan jawapan, kalau pakai Online Support Form dia buat verifikasi)
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06-03-2018
04:20 PM
Tapi, kalau nak online banking dan nak lebih lanjut siap dengan langkah dan juga gambar, boleh tengok dekat sini https://communal.unifi.com.my/t5/Tips-Guides/How-to-make-payment-with-JomPAY/m-p/2251#U2251 :)
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06-03-2018
04:19 PM
Mudah sahaja... ada macam2 cara pembayaran. Nak tengok lebih banyak cara pembayaran? nak bayar macam2 cara? bleh tengok link ni https://communal.unifi.com.my/t5/bill-payment/Where-can-I-pay-my-bills/ta-p/8486 :) Selamat mencuba
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02-03-2018
08:31 AM
Have you tried? My friend change telco after subscribing webe and still able to livechat. If you are unable to livechat, better try to contact them via online support form at https://mobile.unifi.com.my/explore/contact-us
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02-03-2018
08:28 AM
Alamak... Nak confirmkan 1 benda. "saya pakai sim ni (celcom) tapi bila dah potong sampai skrg ni servis " maksud contact celcom dah dan mintak terminate line ke?? dia pnya sistem tukar Telko kena line tu aktif. Makna kata, webe/unifi akan mintak dekat telko sedia ada dan jika x ada apa2 masalah.. Telko sedia ada akan hantar SMS validation/verification dekat nombor yang nak pindah. Kalau x ada apa2 isue, nombor itu akan pindah ke unifi. Time da berjaya pindah tu baru Celcom pnya terminate unifi punya aktif.... bek semak dengan careline https://mobile.unifi.com.my/explore/contact-us Semoga dapat membatu :)
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01-03-2018
05:34 PM
Untuk pembayaran, setahu saya masih sama. 1. Self care boleh melalui https://mobile.unifi.com.my/selfcare/charges 2. JomPAY pakai biller code 3608 dan Ref-1 letak nombor akaun webe 3. lain2 sama lagi tapi untuk confirm, bleh tnya pada careline melalui https://mobile.unifi.com.my/explore/contact-us Kalau ada apa2 perubahan, boleh kongsi bersama :)
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01-03-2018
05:28 PM
Well, not sure on this issue. Might want to check with their expert at https://mobile.unifi.com.my/explore/contact-us So far, I was told only can unactive/suspend the line for: 1. SIM lost 2. You are going overseas Better ask the correct channel (careline) for assitance. Good Luck :)
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01-03-2018
05:22 PM
Hmmm... It will be much better if you can give more information on your issue. Welp! you might want to check here for hotspot https://communal.unifi.com.my/t5/Mobile/FAQ-on-10GB-LTE-Mobile-WiFi/m-p/3277#M2058 or if the issue is not related or you unable to find the correct answer, might want to check with unifi mobile troopers https://mobile.unifi.com.my/explore/contact-us May the force be with you :)
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01-03-2018
04:02 PM
Kalau ikutkan apa yang ditulis betul la tu. Sebab line webe saya x ada apa2 perubahan. :)
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28-02-2018
03:12 PM
1 Kudo
Is it for gaming purposes? connecting towards PS4 etc?? If it is, I found this from another site: "When you tether via any mobile device, the Playstation will automatically change your NAT to NAT Type 3, which means that access is restricted. You have access to the internet but you'll be unable to download/upload any data. I'd recommend trying to change you DNS to Google DNS (8.8.8.8/8.8.4.4). You can do this by following these steps: Go to Settings. Go to Network. Go to Set Up Internet Connection. Select Wi-Fi/LAN depending on what you use to connect. Select Custom. IP Address Settings = Automatic. DHCP Host Name = Do Not Specify. DNS Settings = Manual. Primary DNS: 8.8.8.8. Secondary DNS: 8.8.4.4. Let me know how you get on." - Vodafone Community Good Luck :)
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28-02-2018
03:07 PM
As far as I know, they only allow 2 type of suspension: 1. Lost SIM 2. Overseas Might want to contact their careline for more details https://mobile.unifi.com.my/explore/contact-us Good luck :)
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28-02-2018
03:06 PM
Well, not sure if I should call you since I have your phone number now :P But it will be much better if you could contact their careline https://mobile.unifi.com.my/explore/contact-us Confirm with the email address registered and make sure it is the same as your registered email address. Other method to get bill is via self-care. If your self-care shows no subscription or error during bill viewing, contact their careline for solutions. But if you are able to login to your selfcare and there is subscription, go to charges and click on view/print bills at https://mobile.unifi.com.my/selfcare/charges and make sure pop up been allowed. Good luck
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28-02-2018
03:02 PM
As far as I know on the Hotspot, it will continue on until further notice. However for a few of your question, found some interesting information from their site: I'm an existing mobile postpaid customer, can I change to this new unifi mobile #BEBAS The existing mobile postpaid offerings with the never-ending data, call and SMS is now part of unifi mobile for its existing subscribers. While this postpaid plan comes to an end, we are launching a new product that liberates Malaysians with its value propositions, be #BEBAS with the all new unifi mobile. We encourage you to maintain your existing unlimited never-ending data offered by our unifi mobile postpaid plan whilst subscribing to a new account via this new mobile@unifi app. What will happen to my existing mobile postpaid plan? The mobile postpaid plan for existing customers will remain the same. For more information, you might want to check here: https://unifi.com.my/mobile/faq.html Good luck :)
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