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About joy
since
08-02-2017
27-08-2019
joy
Upholding Citizen ✪✪✪
196
Posts
87
Kudos
31
Solutions
16-05-2018
11:54 AM
does hypptv has app? can anyone use the app to watch hypptv or just for account holders only
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20-03-2018
04:30 PM
Don't think we need to change, didn't receive any notification and my sim card still working as normal. Any issue with your sim card?
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16-03-2018
06:14 PM
15-03-2018
02:21 PM
1 Kudo
@budisenterprie, bila hilang ni? kalau no masih active boleh dapatkan semula di TM Point atau hubunig live chat utk check
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08-03-2018
02:24 PM
What is the call, SMS and data roaming rate for #bebas in Taiwan?
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25-01-2018
06:04 PM
@Tommy7671, it's most probably your phone is not connected to 4G/LTE. Try it again when you see your phone connection is 4G/LTE
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25-01-2018
06:02 PM
@hanzdejb Try out the instruction in the link below https://explore.webe.com.my/t5/Help-Support/Set-Hotspot-on-your-iPhone/m-p/984#M670
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21-12-2017
11:29 AM
webe satu plan saje utk mobile skrg unlimited calls, sms dan data monthly RM79 (RM83.74 with GST)
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21-12-2017
10:36 AM
@MissAniss, pls refer to this link https://www.webe.com.my/plan/addon/webemobile_howto_hotspot.pdf
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21-12-2017
09:32 AM
@mirzaeidzlan, is the message from your phone? You can check it under your phone data setting. I use more thn 10GB per month and never receive any limit message If still can't figure out, better contact live chat.
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19-12-2017
03:13 PM
2 Kudos
thanks for the info @Nurfida didn't know the location will impact the direct carrier billing charging,
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19-12-2017
03:10 PM
Setiap call max 30minutes aje akan disconnect, ada dlm use policy, link di bawah https://www.webe.com.my/webe-agreements/webe-acceptable-use-policy-v3.pdf
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19-12-2017
03:04 PM
self-care -> dashboard or charges https://www.webe.com.my/selfcare/charges
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27-09-2017
08:01 AM
2 Kudos
@skyhunterz, you can follow the instruction here to setup the wifi on your phone. https://explore.webe.com.my/t5/Help-Support/Set-Hotspot-on-your-iPhone/m-p/928 or https://www.webe.com.my/plan/addon/webemobile_howto_hotspot.pdf pls ensure that you're connected to 4G/LTE to use the free hotspot hope this help
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22-09-2017
07:36 AM
@fadzirshaari, this is a public forum for general enquiries. Better get in touch with webe customer service for account related info.
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21-09-2017
03:20 PM
@puteri_wahida, bill ada di self-care -> charge https://www.webe.com.my/selfcare/charges kl tak blh access hubungilah live chat
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18-09-2017
05:48 PM
3 Kudos
@Fifi3, pls check if your support supports 4G, if your phone setting is set to LTE and if you're in the 4G coverage area https://www.webe.com.my/shop/coverage/?pagetype=3g
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18-09-2017
10:59 AM
1 Kudo
@ZaidAdnan, free 10 GB LTE hotspot hanya utk LTE connection sj, chk kl phone data connect 4G/LTE
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18-09-2017
10:49 AM
@Jamie, what is your phone model? you can check it here https://www.webe.com.my/shop/discount-guide/#certifiedphones please check that your phone is connected to LTE as well
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