About remstr

remstr · ‎27-03-2020

@mrpyan wrote: modem tidak berfungsi, tiada internet dan tiada tv mohon penjelasan Hai @mrpyan , semua tiada lampu langsung?

remstr · ‎27-03-2020

@Firdausw65 wrote: Saya telah tersalah buat bayaran bil unifi ke akaunvstreamyx apa perlu saya lakukan.Adakah tm akan refund duit saya atau dimasukkan terus ke akaun unifi saya krn dua2 akaun atas nama yg sama Hai @Firdausw65 , Boleh, tetapi ia selalunya akan makan masa. Pengalaman peribadi saya sendiri, ia mengambil masa hampir sebulan. Sila simpan semua bukti bayaran, dan buka kes melalui livechat.

remstr · ‎27-03-2020

I see @mwchua , you need to open a new case with livechat. It looks like your services was down.

remstr · ‎27-03-2020

Hi, you can ask livechat to check from their side also ya. And if you are new with unifi ( new install), then I'm sure you are still under installer's warranty. If you still have the number then you can call him directly.

remstr · ‎27-03-2020

@Deanarashid80 wrote: Hai mcm mana nk stop 1 drpd 3 nombor yg sy guna...just nk aintain baki lg 2 no je Hai @Deanarashid80 , Boleh tapi kena melalui livechat. Masih ada baki kontrak ke?

remstr · ‎27-03-2020

Hai, Tanya livechat ye. Mereka boleh check semua details.

remstr · ‎27-03-2020

Hi there, Install what exactly?

remstr · ‎27-03-2020

Hai, Cuba lagi besok. Sebab masih dalam process the kan.

remstr · ‎27-03-2020

Hi there, prepaid or postpaid? You cannot change the postpaid. Prepaid I think you can change it but need to go through livechat.

remstr · ‎27-03-2020

Hai, kalau dah seminggu lama sangat tu. Hit livechat, mereka boleh tengok progress.

remstr · ‎27-03-2020

Pelik juga tu. Format nombor dah betul masa masukkan tu?

remstr · ‎27-03-2020

Good tips @beruangpanda . In other words, just stay home.

remstr · ‎27-03-2020

Hi there @Aimanmadi , Have you try again afther that? Still same error?

remstr · ‎27-03-2020

Hi there @62421688 , You can reached to them via livechat. https://livechat.tm.com.my/ Log a report, and asked them to try reset the connection from their side.

remstr · ‎27-03-2020

@Farhan5107 wrote: received my simcard today, how to activate as i remain my number from umobile to unifi? Hi there @Farhan5107 , The sim comes with the instruction on the pack. You should follow that instruction.

remstr · ‎27-03-2020

@Wafahmi wrote: I ve only got 1 bar since bought the card, please upgrade the service near me. I also pay for the service. But how to bare 12 month with no coverage here. Ever since my line shiw 4g lte. But the speed is only 0.6mb. Loading fb takes a decade to finish. Please help me upgrade the coverage here Hi there @Wafahmi , Have you ever logged a report regarding this?

remstr · ‎27-03-2020

@Hazwan1993 wrote: Already checked https://support.zte.com.cn/support/docmap/00000455/en/product.html under user end, and there's the specified model for this router, but the page only looping on login page, even I already a registered member it may sound silly @Hazwan1993 but have you tried it on other browser?

remstr · ‎27-03-2020

Hi there @WANWENGKHONG , Yes, they will give a router which they had in stock. The picture is just for illustration only. If you live in double storey house, it is a common issue. The best way to counter that is to use mesh wifi or homeplug, which both can be purchased anywhere.

remstr · ‎27-03-2020

@surendar wrote: I'm still in Singapore n no body using internet internet sense 17march.. Ist my tmnet bill can get cheap Hi there @surendar , Sorry but i dont think it will work that way.

remstr · ‎27-03-2020

@kim57 wrote: After thunderstorm and trip, my modem not functioning. Technician not able to come and replace bcos of MCO. I'm a technical person, can anyone tell me how to repair it. Thank you. Hi there @kim57 , No light at all?

remstr · ‎27-03-2020

@IhsanZamani wrote: Bila tekan takde lampu pada stb. Before this okay. reboot stb tu @IhsanZamani .

remstr · ‎27-03-2020

@Jejaka_yang_ke9 wrote: Port4 now having a problem or stb issue? still cant watch unifi tv since yesterday morning. reboot, unplug n plug everything still same. Hi there @Jejaka_yang_ke9 , Have you check the connection status? wired and wireless OK?

remstr · ‎27-03-2020

Hai @al-walid99 , Tapi ingat ya, jika anda semua pasang di tempat yg tidak di-syorkan oleh TM (selain dari phone, tablet dan box dari TM) kami semua tak boleh tolong jika berlaku apa2 kerosakan ya. Dengan erti kata lain, use it on your own risk.

remstr · ‎27-03-2020

Hai @cantchill , Kami juga bersimpati dengan situasi anda. Kami percaya yang internet merupakaan keperluan pada masa kini. kami berharap juga tm akan terus meluaskan coverage mereka ke sana secepat mungkin.

remstr · ‎27-03-2020

@Shahdan2020 wrote: Skrg macam mana ye? tm point tutup pasal coovid19.. Boleh livechat @Shahdan2020 dan mereka boleh uruskan courier kalau tak silap.

About remstr

Re: modem tidak menyala

Re: Tersalah akaun

Re: Internet down

Re: Getting disconnected

Re: hai mcm mna sy nk stop 1 drpd 3 nombor yg sy ...

Re: Line webe problem

Re: How to install ,

Re: Just receive simkad

Re: How do i changed NRIC registered no

Re: Simkad unifi belum diterima

Re: kenapa nombor saya tak available waktu registe...

Re: 4 Saranan Dari KKM

Re: Why my phone number is not available?

Re: internet keep crashing

Re: activate unifi simcard mobile

Re: Please upgrade line in shah alam 40200 pangsap...

Re: Firmware for ZTE ZXHN H267A

Re: Unifi

Re: How much my bill if i still on malaysia lock d...

Re: Repair modem

Re: hypp tv box or remote problem

Re: Unifi TV Problem Error code 108001

Re: unifi@play tv

Re: Coverage

Re: Sim hilang