About remstr

@llsf99 wrote: check if theres any deduction or ? hi @llsf99 , you need to check with your bank if regarding direct debit process and procedures. ... View more

@nichole76 wrote: unifi online Jika transaksi berjaya, selalunya memang akan ada dalam system. Untuk pengesahan, cuba livechat dulu. Mereka boleh tolong check. ... View more

@nichole76 wrote: nak tanya saya dah request termination..tapi tidak receive sms..ape blh saya buat？takut dah sampai temboh nak pulang btu kata account masih active.. Hai @nichole76 , boleh sy tahu request melalui saluran apa? TMpoint? ... View more

hai @Dillah82 , nak tanya apa tu?   Boleh daftar dan check di unifi.com.my atau myunifi app.   Boleh cuba langkah2 dibawah.   1. New unifi portal with digital ID tips and guides 2. myunifi app tips and guides ... View more

You can read full FAQ here guys. I have put all the relevant FAQ in there.   unifi Air FAQ ... View more

@yin wrote: can you upgrade tm coverage at area kuang selangor? because im really need to use internet for work.. this in maaa address <removed for privacy> hi @yin maybe you can read this article first.   https://community.unifi.com.my/t5/unifi-Tips-Guides/No-unifi-fiber-coverage-what-should-I-do/m-p/23661#M491     ... View more

@llsf99 wrote: i signed up for auto direct debit but its not  paying by itself.  took me 2 months to realise that i havent paid the bill.  i had to pay for 2 months bill manually. is this perhaps a bug? Please fix this!! or please advice! This didnt happen once  but twice! hi @llsf99 have you check with the bank? ... View more

hi @MH60 can you give us more details? ... View more

hi @unni1 , i think what you means is relocating.   You need to make sure your new address/home got unifi, and to do that you can walk in to TMpoint for better understanding. ... View more

Apa lagi guys, jom meriahkan peraduan ni.   Untung boleh setahun free unifi :) ... View more

@Luffycheah wrote: I previously ask from them, only to be notified I need to pay rm 500 for the STB for hypptv, an daytime robbery Hi @Luffycheah , im sure there is more to the statement right?   Usually, they will give you an options. 1. one time charges, no need renew contract. 2. no charges, but renew contract.   You need to understand the full concept here. Unless you are still on warranty period, then you need to choose one of above options. ... View more

@mazli777 wrote: Hai, saya pengguna semasa streamyx, tetapi tidak terima apa2 offer pun untuk unifi air. Adakan hanya selected customer sahaja yang dioffer. Thanks. hai @mazli777 , ya hanya untuk selected customer sahaja buat masa skg. ... View more

@Chungheng88 wrote: Oo...  They say will auto update to unifi lite 8mb 😍 😍  then lets wait ya :) ... View more

@Chungheng88 wrote: I would like to ask Currently the apartment uses streamyx512KB, would  like to ask for an automatic upgrade to unifi lite 8mb (streamyx)? ? Is this all users? ? Or is it just part of streamyx? Because salesman is saying that only part of streamyx will upgrade to unifi lite8mb I need do amything? Thank hi there @Chungheng88 , in this community, i am strongly suggesting you to do the upgrade at TMpoint. Why? because you can know and acknowledged what is your maximum speed. ... View more

FAQ for unifi Home 30Mbps 1. What is the latest promotion for unifi 30Mbps plan? Khabarbaik! unifi 30Mbps plan now comes with unlimited quota with just RM89 per month! unifi 30Mbps plan RM89 / month Download Speed: 30Mbps Upload Speed: 10Mbps Quota: unlimited Voice 20sen/min Free access to unifi playTV app with 14 free channels Price shown is excluding 6% Service Tax (ST) Price shown is perpetual 2. I’m interested! How do I subscribe to your unifi basic 30Mbps unlimited plan? You can subscribe at the nearest TMpoint, TM Authorised Dealer (TAD), reseller nationwide. 3. Are there any extra benefits that I will receive with unifi 30Mbps plan? If you subscribe within the month of September, you will get to enjoy 1 month waiver on your subscription fee. Additionally, the plan comes with the below benefits: Installation & activation WAIVED wifi@unifi UNLIMITED CPE  Wireless Router (RG) and BTU (Modem) Wireless router is applicable to new installations only. Telephone set can be purchased at any TMpoint outlets or any telephone shop. 4. I’m an existing unifi Basic customer, can I upgrade my plan to this unlimited plan? Yes, you can! You may send us your request via live chat at unifi.com.my or myunifi app. 5.  What is the contract period for unifi Home and its Add-Ons? Is there any penalty imposed if I terminate the services within the contract period? The contract period for unifi Home and its Add-Ons varies. Please refer to the table below for more information:   Items Contract period Penalty (If terminated within contract period) unifi Home 24 Months The remaining months of broadband monthly subscription fee (price before discount) unifi TV Packs 12 Months The remaining months of monthly subscription fee of the unifi TV pack Voice Pack 20 NA NA Voice IDD 1 month 1 month of subscription fee Security and Surveillance 36 Months Up to maximum 6 months subscription fee Home Gadget Protection 12 Months The remaining months of monthly subscription fee Customer is required to settle all their outstanding bills prior to the termination request. For more information, please refer to your service Terms & Conditions. Customer can now request for termination by logging into their Self-care account at www.unifi.com.my, or visit any TMpoint outlets nationwide. ... View more

@TheHR wrote: @remstr wrote: Hey guys,   I'm pleased to announce that five of our awesome users are our Superusers for the month of August 2019.   These users recognized as top contributors, community experts and individuals who are passionate about our unifi Community.   Congratulations to the five awesome users!   @TheHR  @fikri1992  @sumwk85  @GameSky  @sbslash    Wow. Tak sangka listed dalam Top 5 Superusers. Terima kasih  @TheHR bulan depan boleh masuk lagi hehe ... View more

@fikri1992 wrote: tq admin. nama sy top 5 kipidap @fikri1992 bulan depan naik lagi :) ... View more

@brondemonde wrote: yes, i've done that few years back and still no repond. do i need to do it again? Hi @brondemonde , if you can spare a time then i strongly suggest that you walk in to your nearest TMpoint.   ... View more

@lohchuantuck wrote:   unifi refuses to look into the matter unless I give them all the unnecessary details. Well done. Hi @lohchuantuck , you need to provide those info, in order to create a report. ... View more

@chinpl wrote: After this complaint Telekom informed me of the Turbo upgrade but still did not answer why they have overcharged me for the internet service package for so long. They have not even put an effort to compensate me for the overchanges i have paid montly for quite sometime for a 50mb internet service package.  hi @chinpl , i cant answer on behalf of TM but if you are eligible for turbo upgrade, then you should go for it. But if you are not using all those speed, then you can opt to downgrade to a suitable packages & prices.   Its up to you now. ... View more