About remstr

@Yusof30 wrote: Sy pakai plan yg fist2 webe keluar kn...  Rm 79.90...masuk tax jd 83.00... Ne bill yg terbaru ne.. Smpi 92.00..tiba2... Sy nk th knp 92.00..sbb dlm bill tk ada tulis ape2...  Lagi satu... Memang tk ada call centre ke utk unifi mobile ne?  Oh macam ni barulah faham @Yusof30 . Selalunya, peningkatan bil adalah kerana caj panggilan atau SMS ke nombor yg di-caj.   Boleh baca dekat sini ya. Call charges for special numbers    Dan untuk soalan kedua, unifi mobile sekarang dah fully digital. Maksudnya, kena livechat je. ... View more

Hi guys,   Let say at the downtime, and you need a fast assistance. Dont worry, there are channel that available for you.   You can reach livechat, facebook and twitter as usual. And for business customer, please contact your respective account executive ya. ... View more

@amycozzo wrote: kalu setakat kontrak setahun dgn rm59 apela sgt brbnding kami yg byr lebih nie..ingatkn ade capped speed ke apa..dlu pn nk msuk kne byr upront payment lg wlupn xde kontrak.mcm gitu baik sy port out dan port in ke rm59.. Bagi @amycozzo mungkin kontrak tu tak ada hal sgt, tapi bagi service provider itu memang benda besar sebab melibatkan kontrak.   Jadi jika berminat, boleh la buat dengan cara yg dicadangkan tu. ... View more

@Adamrai7 wrote: Maafkan saya kerana lambat balas..  Saya selalu guna Internet (streamyx) tapi bila pengguna streamyx ditukarkan ke unifi lite ni makin lembab dan bila guna tetiba no internet access... Saya dah tak tahan dah... Unifi lite 10 mbps tapi tidak pernah sampai 10 pun selalu 2-8 mbps plg tinggi  hai @Adamrai7 , sudah livechat? mereka boleh check dalam system kalau ada masalah. ... View more

@Yusof30 wrote: Knp bill sy rm92. 00??? susah nak jawab tu @Yusof30 , boleh story sikit pakai pelan apa? ... View more

@sanju2334 wrote: hii wanna ask if unifi supports cellular features for iwatch 5? how to do? thankss hi there @sanju2334 , frankly none of us here have any apple watch so we cannot verify it to you. Why dont you hit livechat? they seem to know better than other people. ... View more

@rasulhaida wrote: I'm already register via online to switch my number...but still not received anything from order since 31 oct 2019. I went to unifi centre & i got answer need to wait...how long i have to wait? hi there @rasulhaida , that is too long. Usually it will take up to 3days max. My suggestion is, if you can then you should cancel the request, and then try to submit again. ... View more

@phyllistng97 wrote: Reload for Mobile bebas but never received top up!!!  And my account was deducted!  Tried to chat to the live chat but the stupid people never seem to be there.  Makan duit haram.   Hi there @phyllistng97 , after you top-up your wallet, you need to buy the pass, am i right? On your app, what is your "Current Balance" right now? ... View more

@chinchung wrote: Unifi service is very lousy and horrible, from my day 1 no Internet connection at home I have been start to call to unifi, and they told me technical team will come, but in the end until now no response from Unifi. I have been complaining everyday to unifi and they just like ignoring me and told me will send a technical team to come or bla bla...technical team can't reach me. HELLO, I have check my phone, no calls from unifi. I complaint through phone and Facebook still doesn't work at all. 1 word to describe unifi = worst  Hi there @chinchung , so sorry to hear that. May i know which area you are your house? ... View more

@JaafarSalleh wrote: Salam, saya ada beberapa akaun unifi, satu unifi mobile dan dua unifi internet. saya ingin tahu detail semua nombor akaun yang saya ada kerana saya tidak dapat membuat semakan bil pada apps. unifi mobile saya telah di barred dan saya tidak dapat membuat bayaran sejak 2 bulan yang lalu. Masalah ini telah menggangu urusan-urusan penting saya.  Hai @JaafarSalleh , download myunifi app je, dalam tu dia akan list semua service dengan TM. ... View more

@SamNG wrote: And those live chat service.... Haiz...Speechless...  Hi there @SamNG , livechat cant help you? ... View more

hi there @Aziera96 ,   Im guessing you want to ask about postage, right? ... View more

@popopppak wrote: I am having 10mbps instead of 30mbps. HI @popopppak , may i know what device you are using? Have you tried with laptop and cable? ... View more

@CC44 wrote: Yes, it was upon checking my apps mobile@unifi that I found out RM0.50 missing from my account balance (previouly has RM10 standby for future reload). I think i know what happened @CC44 . If you reload, you did not buy any pass yet then you made a call, sent a sms or surf internet, they will deduct your wallet's balance.   Its called pay per use. ... View more

@amycozzo wrote: apa beza plan rm59 & rm99?   jika tiada beza adalah tidak adil bg kami yg mngmbil plan rm79 & rm99 yg mana pelanggan terawal webe. dgn jarak harga yg begitu jauh untuk pelanggan baru.. kalu macam gitu terus utamakan pelanggan baru..dan kami pelanggan lama sedia port out.. hai @amycozzo , dia ada beza, besar sekali beza dia. plan baru RM59 untuk tawaran terhad ini datang sekali dengan kontrak setahun.   Apa maksudnya, kontrak setahun?   Maksudnya, dalam masa setahun mereka tak boleh terminate, jika nak terminate kena bayar baki kontrak (baki kontrak*RM59=Penalti)   Pelanggan lama RM99 tiada komitmen kontrak. Tak perlu bayar apa2 penalti, tak ada hal. Macam tu lah serba sedikit. ... View more

@wazcvk88 wrote: Is it possible to upgrade the line service? Sometimes when I'm at the kitchen or living room. The signal turn into no signal which is very frustrating. Hopefully, Unifi Team can solve this. HI there @wazcvk88 , this is a common problem for cellular network. It cant penetrate the walls because of the strength of the signal, from the tower to your phone.   However, you can test using other phone first, and if its not working then you should livechat (mobile). ... View more

@asyidah475 wrote: Salam kenape line semakin lembap. Buffering jer Wassalam @asyidah475 , line apa tu? Mobile ke unifi home? ... View more

@asriyusof wrote: Why no internet and line service in my area P11, Putrajaya. Report was made on 10 Nov but until now no news from Unifi technician. HI there @asriyusof , have you check your restoration status, using myunifi or unifi portal? ... View more

for IOS   STEP 1 Open your Safari browser. Other browser will work but we strongly suggesting Safari. Fill in the URL easyfix.unifi.com.my .     At the bottom, tap on "Share" function.   STEP 2 After tapping share, select " Add to Home Screen". Depend on the version of IOS, you might need to scroll to the right to find it.     STEP 3 On the confirmation window, tap on "Add".     STEP 4 It's done. You can find it on your home screen as usual.   ... View more

For Android.   STEP 1 Open your prefferable browser. For demo, i will be using Google Chrome for android. Fill in the URL easyfix.unifi.com.my.     You will noticed at the bottom, "Add EasyFix to Home screen". Tap on that.   STEP 2 There will be a window confirmation prompt. Tap "Add".     STEP 3 Thats it. You can find EasyFix together with your other app.   ... View more

@alliyaaqilla wrote: Anyone know about this?? Should I go to the previous telco and terminate my sim after i received new sim from unifi? hi there @alliyaaqilla , when you are requesting for MNP (change telco but remain the number), they (old telco) will took care of everything for you (final amount, etc).   Your old sim will no longer valid after your new unifi mobile sim activated. ... View more

@Muhammadnazrin9 wrote: Hello,can you tell me why my imessage for iphone still waiting for activation.?? Hi, you can read this similar topic. Why i cant active my iMessage  ... View more