About remstr

Hi @scottrollins001 ,   Given that your phone still functional and OK, im sure someone will want it. ... View more

Hai @Pftang ,   Ada nombor order? ... View more

Hai @Firdaus4378 ,   Dah check bill breakdown? Ada apa apa yang luar biasa tak? ... View more

Hi @al-walid99 ,   Keep supporting unifi okay, kalau ada salah silap tu kita akan improve :) ... View more

Hai @abadi ,   Kalau semua tak dapat memang kena check network, tapi yang partly dapat ni yang misteri. Kalau untuk Shopee tu dia guna nombor 63633 dan mysejahtera guna 63839.   Anda boleh log report dengan unifi tapi firasat saya bukanlah disebabkan network. ... View more

Hi there @SEELAN15 ,   Do you remember the date you activate your simcard? ... View more

Hi there @JeonHayat ,   Look for Access Point Name (APN),  im not sure for Oppo but you can try find it under Settings>SIM card & Cellular>Choose unifi SIM slot>SIM info & Settings > Access Point Name> unifi   If you dont see unifi APN, you can add new by setting APN name & APN = unifi Left other blank. ... View more

Hi there @rsa2000 ,   You may want to check here -->https://unifi.com.my/personal/mobile/roaming#rate ... View more

Hi there @MN017393 ,   Regarding your outstanding & payment info, i strongly suggest you to install myunifi app. ... View more

Hi there @L1 ,   Im sorry but i cannot do that, not enough power to do that :( Why dont you livechat instead? https://livechat.tm.com.my/ ... View more

Hi there @hakimmcm ,   The suggestion would be request for additional port. Usually TMpoint can do that for you but it would took time, depending on the project (if there is a project).   I can help you check, but finger crossed i cannot make promise. PM me your full address and contact number. ... View more

Hi there @YUNG @Nurazfa @Ismazaidi ,   Yes it is a common issue, usually for those who just received their first bill. No worries, allow me to try explain this with the easiest way.   unifi Mobile RM59, like its name its only 59 per month, before tax.   However, the month that you activated your simcard (let say June), there are no bill for that hence the usage (pro-rate) will be added into your first bill (July).   Your first bill, consisting = Pro-rate charge usage from the date you activate the sim + RM59 + ST   You get me? ... View more

Hi there @fun0000 ,   I have sent you a PM. Please check your inbox. ... View more

Hi there @FAKARUDIN ,   The self-care only can show you latest 6 months of bills. To get more than that, you can check your email (the bills will be sent every month) or you can livechat for them to check it out for you.   https://mobile.unifi.com.my/explore/contact-us ... View more

Hi there @Tengku_Izzat ,   Easy, you can livechat for them to resend the sms. https://mobile.unifi.com.my/explore/contact-us ... View more

Hi there @juliaritanordin ,   Of course you can. But you are binded to 12 months contract, im sure you are aware of that. ... View more

Hi there @ptg2017ml ,   Reading from your writing, i can sum it up to port full. You see, adding port is something that that agent, TMpoint, or any channel can control.   The team will compile the request, and they will determine the best time or project to do that. My advise is you can follow up with TMpoint, the staff there are very helpful and full of knowledge. ... View more

Hi there @vins ,   You can dispute this. You can request for formal complaint via TMpoint or livechat https://livechat.tm.com.my/   They will know what to do about that complaint. ... View more

Hi there @shaffiqasarip ,   Usually it caused by pro-rated charge, calculated from the day you received the simcard until the last day of the month, added into your RM59 for the next month (unifi mobile billing start 1 every month). ... View more

Hai @shafikashafiee1 ,   Kalau dah dalam delivery memang tak boleh nak terminate, sebab device dah hantar. Tapi jika device belum hantar anda masih boleh pergi ke TMpoint untuk cancel. ... View more

Hai @Skeleton80 ,   unifi Air ke? Dah check mobile.unifi.com.my bawah tab orders? ... View more

Hai @Pftang ,   Dah check dalam mobile.unifi.com.my bawah tab Orders? ... View more

Hi there @jules ,   use this one -->https://livechat.tm.com.my/ ... View more