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About narukamisan
since
21-12-2017
17-07-2018
narukamisan
Distinguished Citizen ✪
328
Posts
41
Kudos
12
Solutions
05-06-2018
02:29 PM
You may contact the live chat team to assist you on your request https://mobile.unifi.com.my/explore/contact-us
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05-06-2018
02:27 PM
1 Kudo
Merujuk kepada hotspot 10GB LTE ke? Pastikan telefon yang digunakan menyokong LTE Band 5 dan menerima signal 4G yang kuat dan stabil.
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22-05-2018
08:23 AM
1 Kudo
Do contact Live Chat for assistance on this. https://mobile.unifi.com.my/explore/contact-us
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16-05-2018
09:07 AM
1 Kudo
@fennyliew1113
Payment Channels:
1) https://community.unifi.com.my/t5/bill-payment/Where-can-I-pay-my-bills/ta-p/8486
2) https://community.unifi.com.my/t5/Tips-Guides/How-to-make-payment-with-JomPAY/m-p/2251#U2251
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16-05-2018
09:06 AM
@shahdan Have you tried to restart your device/phone? Do contact Live Chat for assistance https://mobile.unifi.com.my/explore/contact-us
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16-05-2018
08:57 AM
Dah cuba restart phone? Untuk semakan lanjut tentang status akaun, saya cadangkan untuk hubungi Live Chat https://mobile.unifi.com.my/explore/contact-us
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16-05-2018
08:54 AM
Cuba dulu kaedah ini https://community.unifi.com.my/t5/network-issues/My-internet-is-very-slow/ta-p/8747
Kalau masalah masih sama boleh dapatkan bantuan daripada Live Chat https://mobile.unifi.com.my/explore/contact-us
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16-05-2018
08:52 AM
Dah cuba restart phone? Kalau masih belum active boleh terus contact Live Chat untuk bantuan https://mobile.unifi.com.my/explore/contact-us
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08-05-2018
08:43 AM
1 Kudo
10GB Data LTE percuma!
Rujuk https://unifi.com.my/mobile/index.html?custType=mobile untuk maklumat lanjut
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24-04-2018
08:57 AM
Did you receive any update in regards to your complaint? Have you followed up with them? You may try these steps https://community.unifi.com.my/t5/network-issues/My-internet-is-very-slow/ta-p/8747
But if the issue still persists, do contact live chat team for assistance https://mobile.unifi.com.my/explore/contact-us
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24-04-2018
08:54 AM
1 Kudo
Pastikan phone yang digunakan menyokong LTE Band 5 (850) dan kawasan yang digunakan adalah di dalam liputan 4G webe.
Boleh cuba dulu lakukan langkah troubleshooting ni https://community.unifi.com.my/t5/network-issues/My-internet-is-very-slow/ta-p/8747
Kalau masalah masih berlaku boleh hubungi pihak Live Chat untuk bantuan selanjutnya.
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19-04-2018
08:41 AM
Have you tried these steps? https://community.unifi.com.my/t5/network-issues/My-internet-is-very-slow/ta-p/8747
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19-04-2018
08:37 AM
You may refer to the Live Chat support for assistance. Login to your Selfcare account and starts chatting with them https://mobile.unifi.com.my/explore/contact-us
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17-04-2018
02:31 PM
Aktifkan je macam biasa pada setting phone. Cuma kalau nak guna free 10GB LTE hotspot tu kena pastikan phone yang digunakan boleh support LTE Band 5 (850) dan terima signal 4G yang stabil.
Kalau kurang pasti macam mana nak setup pada phone boleh refer sini
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13-04-2018
09:25 AM
Have you tried these steps? https://community.unifi.com.my/t5/network-issues/My-internet-is-intermittently-disconnected/ta-p/8746
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13-04-2018
09:23 AM
Ada cuba browser yang lain tak? Login Selfcare dan klik 'Charges'.
Kalau masalah masih sama boleh contact terus pihak Live Chat untuk bantuan selanjutnya. https://mobile.unifi.com.my/explore/contact-us
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10-04-2018
01:27 PM
Hey @FiZi85
Are you referring to Unifi Mobile (webe)? The registration has been closed. If you would like to subscribe to Unifi Mobile #BEBAS, you may download the mobile@unifi app to start purchasing it.
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10-04-2018
01:21 PM
Make sure you are using LTE Band 5 (850) compatible device and receive 4G signal. If not, you won't be able to use the 10GB LTE Hotspot.
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10-04-2018
01:18 PM
Have you tried this troubleshooting steps? https://community.unifi.com.my/t5/network-issues/My-internet-is-very-slow/ta-p/8747
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06-04-2018
08:22 AM
1 Kudo
@Norzaini Boleh login ke Selfcare account di sini https://mobile.unifi.com.my/customer/starthere dan klik 'Charges'.
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06-04-2018
08:20 AM
1 Kudo
You can make payment via your Selfcare account.
1. Other payment method: https://community.unifi.com.my/t5/bill-payment/Where-can-I-pay-my-bills/ta-p/8486
2. Pay via JomPAY: https://community.unifi.com.my/t5/Tips-Guides/How-to-make-payment-with-JomPAY/m-p/2251#M50
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06-04-2018
08:18 AM
Please contact the live chat team for assistance https://mobile.unifi.com.my/explore/contact-us
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06-04-2018
08:16 AM
Login ke Selfcare account di sini https://mobile.unifi.com.my/customer/starthere dan klik 'Charges'
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05-04-2018
09:08 AM
Btw, I've answered your query here. Click this link https://mobile.unifi.com.my/customer/starthere and login to your Selfcare account
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05-04-2018
09:06 AM
1 Kudo
No worries. Click this link to login to your Selfcare account https://mobile.unifi.com.my/customer/starthere
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