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About narukamisan
since
21-12-2017
17-07-2018
narukamisan
Distinguished Citizen ✪
328
Posts
41
Kudos
12
Solutions
05-06-2018
02:29 PM
You may contact the live chat team to assist you on your request https://mobile.unifi.com.my/explore/contact-us
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05-06-2018
02:27 PM
1 Kudo
Merujuk kepada hotspot 10GB LTE ke? Pastikan telefon yang digunakan menyokong LTE Band 5 dan menerima signal 4G yang kuat dan stabil.
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22-05-2018
08:23 AM
1 Kudo
Do contact Live Chat for assistance on this. https://mobile.unifi.com.my/explore/contact-us
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16-05-2018
09:07 AM
1 Kudo
@fennyliew1113
Payment Channels:
1) https://community.unifi.com.my/t5/bill-payment/Where-can-I-pay-my-bills/ta-p/8486
2) https://community.unifi.com.my/t5/Tips-Guides/How-to-make-payment-with-JomPAY/m-p/2251#U2251
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16-05-2018
09:06 AM
@shahdan Have you tried to restart your device/phone? Do contact Live Chat for assistance https://mobile.unifi.com.my/explore/contact-us
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16-05-2018
09:04 AM
1 Kudo
Untuk elak sebarang masalah, pelanggan dinasihatkan untuk membuat pembayaran bil sebelum due date. Kalau ada sebarang masalah meskipun pembayaran telah dibuat, sila hubungi pihak Live Chat untuk bantuan selanjutnya https://mobile.unifi.com.my/explore/contact-us
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16-05-2018
08:58 AM
Biller Code Jompay ialah 3608
https://community.unifi.com.my/t5/Tips-Guides/How-to-make-payment-with-JomPAY/m-p/2251#U2251
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16-05-2018
08:57 AM
Dah cuba restart phone? Untuk semakan lanjut tentang status akaun, saya cadangkan untuk hubungi Live Chat https://mobile.unifi.com.my/explore/contact-us
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16-05-2018
08:54 AM
Cuba dulu kaedah ini https://community.unifi.com.my/t5/network-issues/My-internet-is-very-slow/ta-p/8747
Kalau masalah masih sama boleh dapatkan bantuan daripada Live Chat https://mobile.unifi.com.my/explore/contact-us
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16-05-2018
08:52 AM
Dah cuba restart phone? Kalau masih belum active boleh terus contact Live Chat untuk bantuan https://mobile.unifi.com.my/explore/contact-us
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08-05-2018
08:43 AM
1 Kudo
10GB Data LTE percuma!
Rujuk https://unifi.com.my/mobile/index.html?custType=mobile untuk maklumat lanjut
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24-04-2018
08:57 AM
Did you receive any update in regards to your complaint? Have you followed up with them? You may try these steps https://community.unifi.com.my/t5/network-issues/My-internet-is-very-slow/ta-p/8747
But if the issue still persists, do contact live chat team for assistance https://mobile.unifi.com.my/explore/contact-us
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24-04-2018
08:54 AM
1 Kudo
Pastikan phone yang digunakan menyokong LTE Band 5 (850) dan kawasan yang digunakan adalah di dalam liputan 4G webe.
Boleh cuba dulu lakukan langkah troubleshooting ni https://community.unifi.com.my/t5/network-issues/My-internet-is-very-slow/ta-p/8747
Kalau masalah masih berlaku boleh hubungi pihak Live Chat untuk bantuan selanjutnya.
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19-04-2018
08:41 AM
Have you tried these steps? https://community.unifi.com.my/t5/network-issues/My-internet-is-very-slow/ta-p/8747
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19-04-2018
08:37 AM
You may refer to the Live Chat support for assistance. Login to your Selfcare account and starts chatting with them https://mobile.unifi.com.my/explore/contact-us
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17-04-2018
02:31 PM
Aktifkan je macam biasa pada setting phone. Cuma kalau nak guna free 10GB LTE hotspot tu kena pastikan phone yang digunakan boleh support LTE Band 5 (850) dan terima signal 4G yang stabil.
Kalau kurang pasti macam mana nak setup pada phone boleh refer sini
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13-04-2018
09:25 AM
Have you tried these steps? https://community.unifi.com.my/t5/network-issues/My-internet-is-intermittently-disconnected/ta-p/8746
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13-04-2018
09:23 AM
Ada cuba browser yang lain tak? Login Selfcare dan klik 'Charges'.
Kalau masalah masih sama boleh contact terus pihak Live Chat untuk bantuan selanjutnya. https://mobile.unifi.com.my/explore/contact-us
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10-04-2018
01:27 PM
Hey @FiZi85
Are you referring to Unifi Mobile (webe)? The registration has been closed. If you would like to subscribe to Unifi Mobile #BEBAS, you may download the mobile@unifi app to start purchasing it.
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10-04-2018
01:21 PM
Make sure you are using LTE Band 5 (850) compatible device and receive 4G signal. If not, you won't be able to use the 10GB LTE Hotspot.
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10-04-2018
01:18 PM
Have you tried this troubleshooting steps? https://community.unifi.com.my/t5/network-issues/My-internet-is-very-slow/ta-p/8747
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06-04-2018
08:22 AM
1 Kudo
@Norzaini Boleh login ke Selfcare account di sini https://mobile.unifi.com.my/customer/starthere dan klik 'Charges'.
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06-04-2018
08:20 AM
1 Kudo
You can make payment via your Selfcare account.
1. Other payment method: https://community.unifi.com.my/t5/bill-payment/Where-can-I-pay-my-bills/ta-p/8486
2. Pay via JomPAY: https://community.unifi.com.my/t5/Tips-Guides/How-to-make-payment-with-JomPAY/m-p/2251#M50
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06-04-2018
08:18 AM
Please contact the live chat team for assistance https://mobile.unifi.com.my/explore/contact-us
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06-04-2018
08:16 AM
Login ke Selfcare account di sini https://mobile.unifi.com.my/customer/starthere dan klik 'Charges'
... View more
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