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About Lagoonasupa
since
08-02-2017
17-09-2019
Lagoonasupa
Distinguished Citizen ✪
430
Posts
174
Kudos
85
Solutions
17-09-2019
11:41 AM
1 Kudo
can share the location? also do try this out https://community.unifi.com.my/t5/network-issues/I-m-not-able-to-get-4G-connection-only-3G/ta-p/8750
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17-09-2019
09:35 AM
1 Kudo
try kill app and open the app and try relogin again. if all that still don't work, consider chat with livechat and highlight this issue to them
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17-09-2019
09:35 AM
1 Kudo
that's funny....have you both try to clear cache and delete browsing history on your browser? i have done that and it went well.
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12-09-2019
05:53 PM
1 Kudo
that's consider a scam already. probably consider to lodge police report
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12-09-2019
05:46 PM
1 Kudo
@zaisay, send to who?
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12-09-2019
05:45 PM
1 Kudo
memang senang nak buat bayaran. cuba baca ni dulu https://community.unifi.com.my/t5/Tips-Guides/how-to-pay-bill/m-p/1152#M31
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11-09-2019
02:55 PM
1 Kudo
try ni https://community.unifi.com.my/t5/network-issues/I-m-not-able-to-get-4G-connection-only-3G/ta-p/8750
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11-09-2019
09:31 AM
1 Kudo
if kena blacklist, cannot lor
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11-09-2019
09:29 AM
1 Kudo
it can be few factors, but the common one is usually 1) did not pay on time 2) did not pay a sufficient amount, which usually only pay either minimal or 10% of the actual amount you can actually check your bill via selfcare and check the billing statement yourself on your usage. there should be some past bill statements that you should check it out as well.
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10-09-2019
04:01 PM
1 Kudo
yang hairan anda dah pergi ke tmpoint untuk membuat semakan dan cuba proses daftar untuk jasa pek dan masih gagal..patutnya masa itu lah tmpoint staff tu kena escalate takpe...cuba highlight perkara ni kepada livechat dulu
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06-09-2019
05:09 PM
1 Kudo
mmmm....kena sudah delete app tu dan install balik, lepas tu cuba lagi
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06-09-2019
05:04 PM
1 Kudo
soalan pertama kena tau kalau 2 line tu 4G phone kah? fungsi hotspot pada 2 line tu sudah set betul betul tak? cuba baca ni dulu https://community.unifi.com.my/t5/Tips-Guides/how-to-turn-your-device-into-an-LTE-hotspot/m-p/13421#M227
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06-09-2019
05:02 PM
1 Kudo
boleh....register seperti biasa macam line pertama je... cuma ingat login dalam selfcare sendiri dulu sebelum beli line tu
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06-09-2019
05:01 PM
1 Kudo
i suggest you better chat with livechat team and highlight this issue to them.
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06-09-2019
05:00 PM
1 Kudo
atas sebabnye fungsi to tukar prepaid kepada postpaid masih tak jadi lagi....oleh itu, tak boleh lagi
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03-09-2019
09:12 AM
1 Kudo
boleh cuba troubleshooting ni juga https://community.unifi.com.my/t5/network-issues/My-internet-is-very-slow/ta-p/8747
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30-08-2019
05:06 PM
1 Kudo
cuba sekali lagi...i dah tanya kawan yang juga register kad ni, ok pulak.
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28-08-2019
09:46 AM
@i_z_btm kalau nak terminate, betul betul tak nak sub number ni, hubungi livechat. kalau nak port out tu, semua nombor dalam akaun ni kena port out sekaligus kalau nak pull out sub number setakat hanya nak akaun nombor sendiri tu, i rasa macam takda macam tu.
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28-08-2019
09:42 AM
boleh activate sendiri dalam selfcare app ataupun selfcare website. Kena login dulu, lepas tu klik Subscription dan cari butang International Roaming. Deposit tu mungkin ada caj ya.
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27-08-2019
10:29 AM
untuk login pada dalam selfcare website tu, cuba clear cache dan delete browsing history dulu dalam browser tu.... nak bayar bill pulak, cuba baca sini.... https://community.unifi.com.my/t5/Tips-Guides/how-to-pay-bill/m-p/1152#M31 https://community.unifi.com.my/t5/Tips-Guides/How-to-make-payment-with-JomPAY/m-p/2251#M50 nak masuk community forum sebenarnya senang....information memang ada dalam...bergantung apa yang anda nak cari je.
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26-08-2019
09:28 AM
yeah....unifi mobile do have similar, with only difference is you don't have to key in the special code like maxis way. dial 00, and then followed by the code for the country you are calling, the area or city code, and the phone number For IDD rates wise, you can refer to this link https://unifi.com.my/personal/mobile/international-direct-dial
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