About LuvAngelz

LuvAngelz · ‎10-03-2020

Hi @Annefazli, Are u referring to unifi Mobile or unifi Home? Cool!

LuvAngelz · ‎10-03-2020

Hi @Nabil30, Have you call unifi Mobile support team? U want to maintain same number rite? If you don't have any outstanding payment with ur existing provider should be OK for you to switch using unifi Mobile. It's OK just get further assistance from unifi Mobile support team. Cool!

LuvAngelz · ‎09-03-2020

Sorry @Ismail4. Perhaps you can share more details info on your issues. Cool!

LuvAngelz · ‎04-03-2020

Wow! Thx for sharing @anr077

LuvAngelz · ‎04-03-2020

Wow! Congrats to our new PM :-)

LuvAngelz · ‎04-03-2020

Understood your situation @hanydanial. Believed someone from TM is currently look into your issues. Cool!

LuvAngelz · ‎04-03-2020

Have you make a report @sardon12?

LuvAngelz · ‎04-03-2020

No worries @CKTan1. For sure will be more channels later. Cool!

LuvAngelz · ‎04-03-2020

Hi @evaeva, Have you contact unifi Mobile Support Team? Perhaps they may assist you further. Cool!

LuvAngelz · ‎22-01-2020

Hi @NurulNadia, May refer this article. Hope may assist you further. Cool!

LuvAngelz · ‎22-01-2020

Hi @Aunty62, Maybe your pro rate charges (remaining charges) after ur service did terminated because it's based on your effective date of service been terminated. It's OK if you need further info can get assistance from unifi mobile team. Cool!

LuvAngelz · ‎22-01-2020

Sorry @Mhizaidi. Technical assistance untuk apa ye? Perhaps you can explain more details & unifi Community members here may assist you. Cool!

LuvAngelz · ‎22-01-2020

Hi @m7y, No worries. Just proceed with police report for TM to further investigate if your case related to fraud issues. Then you log complaint at nearest TMpoint & give a copy of your police report. I believed TM will assist you as best as they can. Cool!

LuvAngelz · ‎22-01-2020

Hi @razalizainal, No worries! Can refer this. Or if your issue still not resolve you may get assistance with unifi Live Chat Team https://unifi.com.my/support/contact-us Cool!

LuvAngelz · ‎10-01-2020

Yes we have special offering for Person with Disability (OKU) & Senior Citizen as well for Permanent or Contract Government Staff. Find out more info here.

LuvAngelz · ‎06-01-2020

Hi @nurulzara, Yes belum boleh lagi you untuk convert from normal plan to jasa pack. Basically you have to terminate first your existing plan RM19 & then subscribe new one which is Jasa Pack. Unfortunately you also not able to maintain same number. Anyway before you decide utk get unifi Mobile service you can check unifi Mobile coverage at your area..then u decide which plan you want to subscribe. Aha!

LuvAngelz · ‎06-01-2020

Hi @HanizaR, Ini untuk unifi Mobile right? U subscribe package RM59 per month ke? Anyway can check in your bill details. Ada terima copy of bill via e-mail?

LuvAngelz · ‎06-01-2020

OMG! Which area ya & since when?

LuvAngelz · ‎06-01-2020

OMG! @Helmie7. Yes if proven your area not support for unifi Mobile coverage you can request for service cancellation & request to exclude your penalty charge if within contract. No worries! just visit to nearest TMpoint ya. Cool!

LuvAngelz · ‎06-01-2020

OMG! @MiszYra_74 Kena tipu apa tu? Cuba kongsikan lebih lanjut. Mana tahu rakan-rakan unifi Community di sini boleh membantu anda. Cool!

LuvAngelz · ‎06-01-2020

Hi @Slaza, Are you referring for unifi Home or unifi Mobile service ya?

LuvAngelz · ‎06-01-2020

Hi @AhmadDanielRul3, Sorry nak tanya dulu, transfer owner ini utk your unifi Home acct or unifi Mobile acct ye? If utk unifi Home u can refer this but if for unifi Mobile your can refer here. Cool!

LuvAngelz · ‎06-01-2020

Hi @rieza7879, If not mistaken akan ada On Site Support Charge. Boleh refer this article https://community.unifi.com.my/t5/Equipment/On-Site-Support-OSS-amp-Equipment-Replacement/ta-p/13335 But for confirmation you can ask unifi Live Chat Team ya https://unifi.com.my/support/contact-us Cool!

LuvAngelz · ‎01-01-2020

We’re sorry, unfortunately you’re not able to change from unifi Travel Pass to unifi Mobile #BEBAS Prepaid at the moment. We will communicate and update you once the service offering is available in the future.

LuvAngelz · ‎01-01-2020

We apologize for the inconvenience. If you’re experiencing this, please contact us via “Online Form “on our Portal, Facebook at facebook.com/unifimobile/ or Twitter at @helpmeunifi . We will assist to review your case and waive the charges from your bill.

About LuvAngelz

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