Hello everyone,
As we know a lot of us were affected by the incident unifi TV service interruption on 3rd until 5th January 2021.
Here is some info for us
1. Will I get a rebate for the service downtime?
No rebate will be given. However, you will be able to enjoy all channels from 14 Jan to 12 Feb on both unifi TV media box and playTV app.
For Ultimate Pack customers, you will receive 1 complimentary movie On Demand voucher. The voucher will be sent via SMS to your registered mobile number from 14 Jan onwards.
2. Why is the broadcasted content different that the channel program info on TV?
We’re sorry. As we are still in progress to restore the service fully, there will be a mismatched between the broadcasted content and the program info displayed. This will also impact the channel censorship. We advise that you watch the channels at your own discretion.
3. Where can I get updates on unifi TV restoration updates
You can get the latest updates on the unifi TV service restoration at unifi.com.my and unifi social media page.
We will also update any latest info or announcement in unifi community here ya.
Thank you
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