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About TokAdi
since
16-10-2018
18-01-2020
TokAdi
Distinguished Citizen ✪
263
Posts
223
Kudos
91
Solutions
18-01-2020
10:14 AM
2 Kudos
Hi @mazli8411, Untuk purchase pin ke? If yes can refer this info. Cool!
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18-01-2020
10:11 AM
Hi @psyntium, As far as I know & based on FAQ provided in unifi Portal...only that options given to existing customers. Perhaps someone is currently look into your suggestion and we pray for the best. Cool!
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18-01-2020
09:57 AM
Hi @Nikputra, Which one customer service that you are referring? Can share more details information. Perhaps our community members here also can sharing their experience too. Cool!
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18-01-2020
09:56 AM
Hi @mjsadrian, Have you asked Digi why ur request to port out has been failed? And to resubmit again on your request for switching to unifi Mobile you may request via unifi Mobile Live Chat. Refer this. Cool!
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18-01-2020
09:53 AM
Hi @mrashraf90, If you are using unifi Mobile, u can buy the hotspot through self care portal at https://mobile.unifi.com.my/customer/starthere Cool!
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18-01-2020
09:43 AM
@bros wrote: Hi @TokAdi , Yes everytime, it seems visible and distracting ever since the new OS upgrade recently, Ive not notice this issue with the previous OS. So @bros are u still facing this issue? Is there any improvement?
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23-12-2019
08:00 AM
Hi @bros, Did you facing this issue everytime? Or just once a while? So far I did not experience this....
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23-12-2019
07:59 AM
Hi @Akmalunifi, Your pin number should 123456. Can also refer this. Cool!
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23-12-2019
07:56 AM
Owh got it! @Zukis u click at VOD utk layan movie2 yg free tu. I baru try tadi using new unifi Play TV App. Enjoyz!
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22-12-2019
09:58 AM
I see @Zukis. I perasan pula ada movie free tu. If not mistaken yg 30 days free view tu ke? https://unifi.com.my/tv/packages/unifi-playtv.html. After 30 days than you have to pay. Cool!
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22-12-2019
09:50 AM
Hi @Whisperman, You are using playtv@unifi app right? Have you try to install & uninstall that app and than try to login again. Try dulu ya. Cool!
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22-12-2019
09:41 AM
OMG! @Kay1. Almost 1 month. This one for unifi Home or unifi Mobile ya? Cool!
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22-12-2019
09:39 AM
1 Kudo
OMG! @AlanLoh0310. Truly bad experience you are facing. Don't know how to assist you. But unifi Mobile support team can help to check. Refer this https://mobile.unifi.com.my/explore/contact-us Cool!
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22-12-2019
09:34 AM
1 Kudo
Hi @farizah. Owh you can request can of plan through their unifi Mobile support team. Refer this https://mobile.unifi.com.my/explore/contact-us Cool!
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22-12-2019
09:30 AM
OMG! @Shahrull123. You can reach unifi Mobile support by refer this https://mobile.unifi.com.my/explore/contact-us. Or just visit to nearest TMpoint ya. Cool!
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22-12-2019
09:28 AM
Yes @Mukrimi. Nak tanya apa ye? Silakan. Mana tahu we can help to advice/answer. Cool!
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22-12-2019
09:27 AM
1 Kudo
Hi @Najwahayati, If your plan need to reload/top up means u are using bebas/prepaid ye plan. But if you pay monthly bill/usage means u are using unifi Mobile postpaid. Cer check ya. Anyway why nak terminate ya? Share pls :-) Cool!
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22-12-2019
09:23 AM
Alamak @Zikri95. i tak layan la pula mobile legend ini. Perhaps @wakandahforeva can help to advice. Cool!
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22-12-2019
09:21 AM
Hi @Zally, OMG! Pelik ya. Seems ada problem with your phone setting. No worries! can get unifi Mobile support team to assist ya. Refer this https://mobile.unifi.com.my/explore/contact-us Cool!
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22-12-2019
09:16 AM
Hi @Junyan, Which app you have installed ya? If for bebas you must use mobile@unifi app but if for postpaid you should install mobilecare@unifi app. No worries! you can also get support from their support team. Refer here https://mobile.unifi.com.my/explore/contact-us Cool!
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22-12-2019
09:11 AM
Hi @Sharine8887, OMG! Why nak terminate ya? You may refer here. Cool!
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22-12-2019
09:07 AM
Yes @asyraf_arshavin. I did facing this issues. What I have done is by visited nearest TMpoint and ask them to replace my Sim Card. Than OK. Issue solved. Try ya. Or else you can get help with Live Chat team. Refer here https://community.unifi.com.my/t5/customer-support/How-can-I-get-help/ta-p/8659 https://community.unifi.com.my/t5/sim/My-SIM-card-is-damaged-how-do-I-get-it-replaced/ta-p/8248 Cool!
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15-12-2019
12:36 PM
1 Kudo
OMG! I never try to watch play tv via web version. Just directly install playtv app via mobile phone. Yes recently TM did upgrading unifi TV new UI/UX. Perhaps it was impacted by having this upgrading exercise. Cool!
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