Hai @farfarello95 for router guideline you may refer here, https://easyfix.unifi.com.my/
- click "tips &tricks" > "wi-fi troubleshooting" and choose ypur router type
- you may set the same or different password with your wifi 2.5Ghz
... View more
Hi @Rosmaria1980
You may log in to an account in myunifi apps or refer to your monthly bill which is sent to the registered email address.
... View more
Hi @ckoan. Y ou may wait for the feedback from the existing report. At the same time, you may try to reset the APN settings as"unifi" you may refer here, https://community.unifi.com.my/t5/unifi-Tips-Guides/How-to-set-APN-settings/td-p/15495
... View more
Hai @Dan01559570 Bagi langganan pelan ini anda boleh muat turun melalui apps "mobile@unifi". Anda boleh semak sini untuk maklumat lanjut, https://home.unifi.com.my/personal/mobile/bebas
... View more
Hi @ckoan We regret the unpleasant experience you have encountered. Have you recieve tthe feedback on your report? You may check to your registered email address. Make sure you still have 20 GB data after that the speed will throttle to 64 kbps.
... View more
Hai @hadzirun had limit pembelian di playstore ialah RM 250. Jika anda mahu lebihkan had limit, anda boleh semak dengan Live Chat berkenaan isu ini, https://home.unifi.com.my/mobile
... View more
Hi @emkay08 as per checking, there is no unifi service interruption refer to, https://unifi.com.my/unifi-alerts
Have you restart the modem?
... View more
Hi @CAIHOO_HARDWARE
Using Jompay the payment will reflect within 30 minutes. You may refer back to their customer service if there are any outstanding charges.
... View more
Hi @Chaichedelic55 Kod kawasan adalah awal nombor untuk talian phone anda mengikut kawasan seperti 03 - (Kuala Lumpur, Putrajaya, Selangor), masukkan 03<nombor telefon>.
Panggilan ke 100 adalah untuk pelanggan unifi home sahaja.
... View more
Hi @nishadanisha020 For unifi Home service application, you are required to pay an upfront payment of RM100 (for Malaysians). The upfront payment need to paid within 10 days from the date of unifi service activation. The amount will not appear in your bill.
... View more
Hi @Awalafellay , you may contact TM customer service > Live Chat https://unifi.com.my/support/contact-us / PM Facebook unifi / Twitter @helpmeunifi.
... View more
Hi @jjw900 Owner may request to change the service provider at any nearest TMpoint, https://unifi.com.my/support/tmpoint. To check on port avaibility you may also contact TM Contact Center, https://unifi.com.my/support/contact-us.
... View more
