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About ojsec
since
28-09-2020
22 hours ago
ojsec
Distinguished Citizen ✪
251
Posts
71
Kudos
19
Solutions
yesterday
how far is your room from router ? how many wall in between you room and router ? distance and blocking or other wave device may effect wifi signal sometime weak wifi device or router also can droping wifi signal. what you use in ur room that slow wifi ? got try other device see any different ?
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16-04-2021
11:59 PM
this 12month contract & promotion RM59 is 2 different thing. about the 12 month contract , as anr077 mention , This means that you bound to a year contract so that if you want to terminate within 12 months contract there will be penalty charges. about the RM59 promo price , if one day the promotion over , then next month will back to normal price (RM99 ??) . unless when you having this plan , it have T&C about 12month for RM59 , then if promo over it only can increase back after 12month over.
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16-04-2021
04:54 PM
prepaid (unifi@bebas) tak ada bil , semua guna apps . postpaid baru ada bil , biasa ada hantar sms , email , atau boleh login website www.unifi.com.my self-care login , atau unifi self-care apps pun boleh . harus ada account nombor.
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15-04-2021
10:34 AM
if you refers back your early sms , you can find your account number. using that account number , you can register a self-care website or apps , from there you can check you bill detail .
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14-04-2021
02:10 PM
normal TM will send throw Email for the pdf bill detail. if you not received , you can go register self-care with your TM unifi account number at https://unifi.com.my/personal then you can download from there also.
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11-04-2021
07:34 PM
unifi postpaid tak boleh terus tukar ke prepaid plan . https://community.unifi.com.my/t5/unifi-mobile/Can-I-switch-from-Unifi-postpaid-to-prepaid-but-keep-my-current/td-p/17660 kalau betul nak , boleh cuba port out ke telco lain , lepas tu port in balik ke unifi bebas (kena ambil masa)
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11-04-2021
09:00 AM
in this technical case (hardware issue) , you need call livechat or 100 , for the reports faulty , so they can arrange someone for checking or replace modem.
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09-04-2021
12:32 PM
got try livechat with agent ? they can help to reactivate if check your account been pay
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04-04-2021
07:40 PM
i not sure about that , behind the Deco M9 plus have 2 network port ? 1. WAN , 2.LAN ? if yes , got try connect the cable to Deco M9 WAN port , other side connect to ur unifi router
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04-04-2021
10:58 AM
from here , no21 it say non malaysian also can use unifi home https://unifi.com.my/lsds/assets/images/personal/pdf/FAQ-unifi_100Mbps_and_unifi_Basic_and_24_Hours_Installation.pdf for your case , you need go TM point process with your housemate (may need IC or passport copy). or you can livechat or 100 for more detail. change ownership must be process at TM point.
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04-04-2021
10:49 AM
1 Kudo
kamu boleh register selfcare untuk semak bil . atau ada hantar ke email tak ?
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02-04-2021
02:14 PM
1 Kudo
postpaid ?? normally bill will send throw email for pdf format , can view bill detail at there SMS maybe send bill amout and account number. if having account number , can register selfcare and login for check bill detail. www.unifi.com.my or Myunifi Apps if prepaid , there is no bill to view , all function is go throw unifi@bebas apps.
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01-04-2021
10:14 PM
1 Kudo
bila register unifi , ada masuk email ? biasa TM akan hantar bill detail dalam PDF melalui email , boleh tunggu dapat email tu buka bill tengok. saya punya bill biasa hantar pada hari ke 3 atau 4 setiap bulan.
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01-04-2021
04:56 PM
i don't have solution , just want to ask , your PC have install Kaspersky Internet security ? cause someone also facing access cimbclick problem after they install Kaspersky Internet security.
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01-04-2021
03:43 PM
1 Kudo
nak tukar password , pertama kena login masuk router (192.168.0.1 atau 192.168.1.1) . (saya punya router 192.168.0.1 , login ID : tmadmin , password: Adm@xxxx , xxxx ialah MAC address yang router tu belakang 4 digits) dalam router page , boleh tukar Wifi name , password , router password (kalau boleh tak mahu tukar,kalau rupa susah)
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01-04-2021
11:26 AM
1 Kudo
prepaid is Bebas , so it will not going into unifi account , all the topup or buy plan or checking , is under unifi@bebas apps if you cannot activate the sim , you can get help from the livechat
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01-04-2021
11:18 AM
1 Kudo
new activate number ? or already long ago activate but not use for over 90day? if not use for over 90days , the number will be terminated. if you switch from other telco using old number , it may need time for them to transfer , can refer to this link https://unifi.com.my/switch-to-unifi
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01-04-2021
11:14 AM
maybe the is a promotion plan , it over already ?? https://unifi.com.my/sites/default/files/html/assets_mobile/doc/bebas/FAQ-Unlimited-pass-promo.pdf from this FAQ it got mention about , maybe it have extend to 31Mar2021 ? * BEBAS Weekly at RM12 & BEBAS Monthly at RM35 will be available only during the promo period; 00.00am, 2 7 th July 2020 until 11.59pm, 31 st December 2020.
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31-03-2021
07:30 PM
1 Kudo
https://community.unifi.com.my/t5/unifi-mobile/Pakej-139-se/td-p/26545
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31-03-2021
11:26 AM
2 Kudos
bagi unifi , tak boleh tukar dari unifi pascabayar ke prabayar https://community.unifi.com.my/t5/unifi-mobile/Can-I-switch-from-Unifi-postpaid-to-prepaid-but-keep-my-current/td-p/17660 kalau betul betul nak , boleh port out ke telco lain dulu , lepas tu port in balik . tapi ini nak ambil masa sikit.
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31-03-2021
11:06 AM
phone number i not sure , i also received a call from TM ask me to upgrade streamyx to unifi with a promotion of RM69 for package 30mbps for 1year , then i accepted it , they just ask some detail for comform your ID. they don't ask too P&C info. then they will fix a date for install unifi cable.
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29-03-2021
04:41 PM
now what you can do is , don't check speed first , check you device speed link , cause speed test result cannot more then speed link . device ---------------------------------> speed link ----------> speed test (Ookla) Redmi Note 3 26mbps(2.4Ghz) 16mbps Redmi Note 3 390mbps(5Ghz) 85mbps Sony Xperia X performance 72mbps(2.4Ghz) 30mbps Sony Xperia X performance 433mbps(5Ghz) 103mbps PC connect network 100 100mbps 88mbps i don't have 1G speed network for test , if yes also cannot test anything cause office unifi is 100mbps only
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