Hi, need an explanation for my first bill. I first install my unifi is on 1st June and already paid the upfront RM100. And on 14june I received my first bill which very confusing and unfair. 1. The current chgs is RM39.70 include tax (calculated from 01june-09june) is which already 1/4 of my subscription. 2. The total payable is RM 60.30 in wich calculated as below: RM100.00 (upfront payment) minus RM39.70 (current chgs) 3. My subscription RM129. Only start at 10 jun-09jul. So, the question is 1. I paid RM160.3 just for 10days? 2.What the purpose of the RM100 being collected upfront. Is it the service chgs? not included in my subscription RM129? Then what is the reason the need to deduct the current chgs from RM100 and not just pay RM39.70. so, it means I should paid more RM than I should. 3. If the first bill is 01june-09june, then what is the new calculation for 10june-9jul? 4. After I paid the RM 129 in advance. I have outstanding RM241.20. but in term said The 1st bill will include 2 month's Subscription Fee payable upfront (current & subsequent month). Which one is true. Please note I'm using the the unifi apps.
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