Hi, alright! here is my story with TM Home FIBER 100Mbps @ 129 RM I subscribed to 129RM @ 100Mbps promo plan, and I registered at the nearest TM point near my house in Kuantan...the TM staff told me that the current promo package includes 30 days FREE TRIAL for the service, and I can opt to cancel my subscription within the first month as well without penalty. and that what was EXACTLY described in all TM ads nationwide.... After installation I was asked to pay 500 RM as upfront payment (as I am a foreigner), and I am OKAY with that... I made the payment as per our agreement! ..................................... Yesterday....TM sent me the first bill.........they charged me from Day 1 after installation.... They installed the service at my house on 24-September....and they charged me 56RM for the period from 24-September until 6 October.....and they mentioned next bill is dated 6 November and will be 129 RM + tax So, my question is: Why have I been charged for the first month of my 100Mbps fiber subscription.....while my agreement has included the first month as a free month.... and the TM actually waived 129 RM from my subscription fees...but that was for the period of 24-September-2021 UNTIL 24-September-2021....... SO BASICALLY....my free 30 days trial consisted from 1 day only????
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