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About batman
since
24-02-2017
batman
Retired Sheriff
465
Posts
183
Kudos
4
Solutions
19-01-2018
10:31 PM
No. All our SIM cards come with three (3) built-in sizes (mini/ standard, micro, and nano) that would fit in any phone models.
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12-01-2018
12:05 PM
Once you have registered a line with unifi, the number belongs to you. If you want a new number, you can always register additional number up to a maximum of 5 lines.
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05-01-2018
11:02 AM
1 Kudo
@kstee69 what did you mean by can't? any specific tone or message you hear? or the call just dropped? how did you dial the number? In case you didn't, you'll need to dial using the country code +65 followed by the Singapore number. (Some people used 02 to dial previously and it can't be used anymore) https://www.tm.com.my/OnlineHelp/Announcement/Pages/REALIGNMENT-OF-02-INTERNATIONAL-ACCESS-CODE-TO-0065-FOR-CALLS-TO-SINGAPORE1.aspx
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01-12-2017
11:47 AM
Hi. You can check the coverage here. :) https://www.webe.com.my/shop/coverage/?pagetype=4g
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01-12-2017
11:47 AM
Hi, this post here may help you. :)
https://webe.com.my/explore/knowledge-base/webemobile/detail/i-cannot-send-and-receive-sms
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01-12-2017
11:44 AM
Hi. You can always contact webe to report on such issues. https://www.webe.com.my/explore/contact-us
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01-12-2017
11:43 AM
Hmm try talk to the live chat people here https://www.webe.com.my/explore/contact-us
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01-12-2017
11:39 AM
Check this out. https://explore.webe.com.my/t5/Help-Support/FAQ-on-10GB-LTE-Mobile-WiFi/td-p/3277/jump-to/first-unread-message
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01-12-2017
11:39 AM
Check this out. https://explore.webe.com.my/t5/Help-Support/FAQ-on-10GB-LTE-Mobile-WiFi/td-p/3277/jump-to/first-unread-message
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01-12-2017
11:38 AM
Hi. You may want to check out this post about porting in. https://explore.webe.com.my/t5/Tips-Guides/MNP-Port-in-Switch-to-webe/td-p/66/jump-to/first-unread-message It will take time for your telco to process your request before your webe number is activated. :)
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01-12-2017
11:36 AM
Hi, please check your coverage here. ;) https://www.webe.com.my/shop/coverage/?pagetype=3g
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07-11-2017
11:14 AM
Hi, you can contact webe to change at: https://www.webe.com.my/explore/contact-us This is a public forum so it's better not to publish your personal details such as phone number here. :)
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20-07-2017
04:54 PM
2 Kudos
Hi! You can go to this page and have a look! https://www.webe.com.my/portal-pages/our-people
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13-07-2017
04:18 PM
you can use LTE on iPhone, with manual settings required. Visit this link https://explore.webe.com.my/t5/Tips-Guides/using-webe-4G-network-with-band-5-LTE-device/m-p/1008#M25 to check how to do it.
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13-07-2017
04:16 PM
Hi @Noffy85, if you want to check your account, you can always contact livechat here. https://www.webe.com.my/explore/contact-us. This is a public forum so it's good that you keep your personal data out from here. Cheers.
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13-07-2017
04:06 PM
@Shidirahim It should be the same speed as how fast you browse in the same area. :)
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13-07-2017
03:21 PM
9 Kudos
1. What is an LTE Mobile WiFi? It is a Mobile WiFi pass that allows webe members to share their data within our LTE coverage using Band 5 phones. 2. What is the LTE Mobile WiFi promotion about? • From 12th July 2017 onwards, existing and new webemobile members will receive an LTE Mobile WiFi, valid until further notice.
• This promotion will be valid for all new members who join webe before 1st October 2017, so make sure you sign up for a mobile plan if you haven’t got one – and tell all your friends too!
• We are giving away the LTE Mobile WiFi because we want our members to have the #ConfirmBest experience staying connected with webe LTE coverage. 3. When is the promotion period? The promotion will begin from 12th July 2017 to 30th September 2017 and members get to enjoy the LTE Mobile WiFi free until further notice. . 4. How do I enjoy this offer? Easy! Subscribe to webe mobile plan here during the campaign period and you will be automatically entitled to this offer. 5. If I am an existing webe member before the promotion period, am I still entitled to this offer? Of course you are! You will automatically enjoy LTE Mobile WiFi free until further notice. We will notify you via SMS. 6. Am I allowed to use the LTE Mobile WiFi when I’m out of the LTE coverage? • No. You can only enjoy the LTE Mobile WiFi if you’re within webe LTE coverage.
• However, you may purchase the additional Mobile WiFi 500MB, Mobile WiFi 1GB or Personal WiFi 2 hour to continue surfing. 7. Am I allowed to purchase the LTE Mobile WiFi? • We’re sad to say you can’t. LTE Mobile WiFi is a reward from us to you for being our members.
• If you want to purchase, you may select from our existing passes when you’ve exhausted the LTE Mobile WiFi or outside of the webe LTE coverage; Mobile WiFi 500MB at RM 8.48 (inclusive of GST), Mobile WiFi 1GB at RM15.90 (inclusive of GST) or Personal WiFi 2 hour at the rate of RM6.36 (inclusive of GST). 8. Which pass will be drawn down when I activate my tethering / hotspot settings? You will enjoy the free 10GB quota first when you activate the tethering option within webe LTE coverage. 9. Am I allowed to roll-over any unutilized LTE Mobile WiFi quota to the following month? • Unfortunately, you can’t rollover the unutilized LTE Mobile WiFi quota.
• But don’t worry, the LTE Mobile WiFi will be renewed for every bill cycles until further notice. 10. What will appear in the bill if I am entitled to LTE Mobile WiFi? You will see items named ‘LTE Mobile WiFi (Just For You)’ and ‘LTE Mobile WiFi Discount’ which indicate the free quota and you will enjoy the data sharing until further notice. 11. Where can I check my mobile WiFi usage for the month? Easy! You can check your usage here or download webe Self Care App on Google App Store or iTunes. 12. How many devices can I share my data concurrently? You can share your data with up to 5 devices for good experience concurrently, provided that you have sufficient quota in your account. 13. What is the validity period for the LTE Mobile WiFi? The LTE Mobile WiFi is valid for 30 days.
**Update**
Click on this link to know how to turn on hotspot
https://community.unifi.com.my/t5/Tips-Guides/how-to-turn-your-device-into-an-LTE-hotspot/m-p/13421#M227
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- Vikan
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23-05-2017
09:20 AM
check out the simulator here for settings: https://www.webe.com.my/explore/knowledge-base#devices-network
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18-05-2017
01:44 PM
https://explore.webe.com.my/t5/Help-Support/Can-t-make-call-SMS-Look-here/td-p/2190/jump-to/first-unread-message
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18-05-2017
01:44 PM
https://explore.webe.com.my/t5/Help-Support/Can-t-make-call-SMS-Look-here/td-p/2190/jump-to/first-unread-message
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18-05-2017
01:43 PM
7 Kudos
If you need any information regarding our product launch and updates, service improvements, network updates or outages, here’s where you need to go.
https://community.unifi.com.my/t5/Product-and-Service/bd-p/updates
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