About nimn_1691

nimn_1691 · ‎23-06-2022

Hai, @afiqramli77, Sebaiknya anda cuba hubungi unifi support dahulu untuk semak status liputan di kawasan berkenaan. Jika masih belum tersedia, mungkin mereka boleh bantu ketengahkan laporan kepada pihak berkenaan untuk siasatan lanjut.

nimn_1691 · ‎22-06-2022

Hai, @al-walid99. Biasanya jika ada saluran/channel terbaru, unifi akan umumkan di di saluran-saluran rasmi mereka.

nimn_1691 · ‎22-06-2022

Hi, @Stevenypw1699, As I know, transfer request only can be approved after settled the penalty or outstanding amount. That's mean you may transfer to unifi but you will be charge for the penalty because Maxis account still under contract. For further info, better you refer with unifi support, https://home.unifi.com.my/support/contact-us first to ask about the procedure.

nimn_1691 · ‎22-06-2022

Hi, @azharnajmi1, Biasanya lepas pemasangan, anda akan dapat satu form dan boleh semak nombor perkhidmatan di situ. Nombor perkhidmatan merujuk kepada nombor telefon rumah yang didaftarkan dengan unifi dan kod kawasan anda sama ada 03, 04, 05 dsbnya. Untuk lebih mudah, boleh chat sahaja dengan unifi support di Live Chat, Facebook/Twitter. Sila rujuk pautan ini, https://unifi.com.my/support/contact-us.

nimn_1691 · ‎22-06-2022

Hai, @miid. Setahu saya boleh je naikkan kredit limit cuma kena pastikan akaun anda aktif semasa permohonan di buat. Jika ada caj tertunggak, perlu jelaskan caj tersebut dahulu dan aktifkan talian. Kemudian, rujuk mereka semula di sini, https://unifi.com.my/support/contact-us

nimn_1691 · ‎22-06-2022

Hi, @ranchu, Untuk peralihan DP bergantung kepada kelulusan pihak TM point. Anda boleh saja terus ke TM point dan mohon di sana.

nimn_1691 · ‎22-06-2022

Hi, @CMKoh, I understand your sitution. I think you should refer with unifi support first, https://unifi.com.my/support/contact-us for further checking regarding this issue. Maybe they can help you to check with TM point first regarding the contract renewal. As I know, for unifi account contract for each service will not be renewed.

nimn_1691 · ‎22-06-2022

Hi, @OfficialBriller You may click under Account > View Account > Click (>) Under My Services. Then you can see the service details for your account.

nimn_1691 · ‎22-06-2022

Hi, @MyHome To change the wireless password, you may proceed to reconfigure the router first. Kindly please go to this link https://easyfix.unifi.com.my/ > Tips and Trick > Wifi Troubleshooting > How do I configure my wifi router > Choose the router model then you may follow the guideline given. For further assistance, can refer with unifi support here > https://unifi.com.my/support/contact-us.

nimn_1691 · ‎22-06-2022

Hi, @anthonygerard, Untuk semakan status bayaran anda boleh cuba semak dengan unifi support di pautan ni > https://home.unifi.com.my/support/contact-us Lebih mudah jika anda daftar akaun di unifi portal https://unifi.com.my/ atau aplikasi myunifi. Boleh semak sendiri bil dan bayaran yang anda buat sebelum ini.

nimn_1691 · ‎15-03-2022

Untuk tukar kata laluan wifi anda, anda perlu pergi ke 192.168.0.1 atau 192.168.1.1 dan ia bergantung kepada jenis router. Username dan password untuk login ke router juga berbeza mengikut jenis router anda gunakan. Anda perlu masuk ke tetapan router tersebut dan cari di bahagian wireless setting. Jika anda perlukan bantuan lanjut, boleh hubungi unifi support di sini, https://unifi.com.my/support/contact-us.

nimn_1691 · ‎15-03-2022

Hai, @Anisellys Setahu saya untuk tukar password wireless, perlu setting semula router tapi untuk bahagian setting wireless sahaja yang perlu tukar. Setting lain tak perlu ubah. Boleh saya tahu anda pakai router jenis apa?

nimn_1691 · ‎15-03-2022

Have you try to open it using the PC/laptop by connect the LAN cable. Got the same issue or not?

nimn_1691 · ‎15-03-2022

Hi, @jm_2022 Have you try to restart the modem and router? Or you may to perform self troubleshooting by follow the guideline here, https://easyfix.unifi.com.my/. If still persist, you may try to contact unifi support at here, https://unifi.com.my/support/contact-us. Maybe, they can try to reset the port first from their side.

nimn_1691 · ‎15-03-2022

Hai, @Anip78 Masih ada isu untuk connect hotspot ke? Boleh cuba semak semula setting hotspot di sini, https://community.unifi.com.my/t5/unifi-Tips-Guides/how-to-turn-your-device-into-an-LTE-hotspot/m-p/13421#M227

nimn_1691 · ‎15-03-2022

Since you have already made a report, I recommend you to wait for their feedback first.

nimn_1691 · ‎15-03-2022

I'm glad to hear that. Hope it will be more stable after this. If you need to know the actual cause, I suggest you to refer with unifi support for further assistance. Hopefully they can help you to find the root cause regarding this issue.

nimn_1691 · ‎15-03-2022

Hai, @hishamas Dah cuba restart semula modem dan router? Kalau nak cuba buat troubleshooting sendiri, boleh rujuk panduan self-troubleshooting melalui easyfix dekat sini > https://easyfix.unifi.com.my/. Sila semak sambungan kabel dari modem ke router. Jika masih sama, saya sarankan anda untuk hubungi unifi support, https://unifi.com.my/support/contact-us.

nimn_1691 · ‎15-03-2022

Hai, @edoramyraa Ada cuba restart semula router atau cuba alihkan router ke kawasan terbuka untuk dapatkan signal yang lebih baik? Jika masih sama, anda boleh cuba chat dengan unifi support sama ada melalui Live Chat atau di Fecabook/Twitter, https://unifi.com.my/support/contact-us.

nimn_1691 · ‎15-03-2022

Hi, @aishahlin Boleh saya tahu anda langgan pakej yang mana ya? Boleh share error apa yang tertera? Mungkin kami di sini boleh bantu?

nimn_1691 · ‎15-03-2022

Okay. Hopefully the issue can be resolved soon.

nimn_1691 · ‎15-03-2022

Hai, @hbsb86 Masih ada isu dengan talian unifiTV ke? Mungkin boleh cuba rujuk unifi support dahulu untuk reset port ke? Juga kena pastikan kelajuan internet juga stabil. Sebelum rujuk dengan mereka, anda boleh cuba self-troubleshooting melalui easyfix dekat sini > https://easyfix.unifi.com.my/. Jika masih sama, saya sarankan anda untuk rujuk mereka di https://unifi.com.my/support/contact-us untuk bantuan teknikal.

nimn_1691 · ‎15-03-2022

Hai, @Selinda Boleh saya tahu isu berkenaan apa ya?

nimn_1691 · ‎15-03-2022

Hai, @Rominuddinmddal Anda masih ada isu dengan talian internet ke? Boleh cuba rujuk panduan self-troubleshooting melalui easyfix dekat sini > https://easyfix.unifi.com.my/ . Jika masih sama, saya sarankan anda untuk hubungi unifi support untuk bantuan teknikal di https://unifi.com.my/support/contact-us.

nimn_1691 · ‎15-03-2022

Hi, @ilynong You may refer to unifi support first and request for the reset port. Then, you may try to check the speed using the LAN cable (CAT5e and above) by connect direct from the router the PC/laptop. If using wireless, you may connect to 5ghz connection for a better speed. But, pl ease note that the 5.0 GHz frequency works best in close range and with minimal obstructions.

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