About Eleonore

If this chat room can shown print screen I should share with you all the conversation of unifi chat room n my email wrote to CS unifi and their help email ... View more

I had been online chat with unifi CS since November and weekly follow up with CS but my account in apps still shown active. When I chat again they informed under process and need me pay for December. The termination request had requested since 03/11/2021. Fine I made payment again since CS told me must pay they only will help for termination now I had pay for nov n dec since I did not use the service ... View more

I now facing this issue. Filed terminate on 03/11 and keeping follow up weekly but now already Dec but line still no terminate. Unifi team request me to pay for nov and dec charges so they can process for termination. I felt myself so stupid paid for 2 month which I did not use mobile line. ... View more